Bareinternational

Before setting next year's CX goals, take a closer look at what your customers are experiencing today. Annual planning naturally pushes organizations to look forward. Leadership teams begin discussing new goals, budgets, KPIs, technology investments, trai

BARE International is strengthening its engagement across Saudi Arabia, the UAE, and the wider GCC, helping growing brands gain greater visibility into customer experience and operational performance. As businesses across the Middle East continue to expan

By Jenő Zsiga, General Manager for Europe, BARE International Growth does not only expand markets. It changes customers. The organizations that recognize this early, and adapt faster than expectations evolve, will be better positioned to define coming yea

By Marguerite Turner, Operations Manager at BARE International Every year, ShopperFest brings together mystery shoppers, MSPA member companies, and industry professionals from across the country. It's an opportunity to learn, network, and celebrate the wo

Recognition reflects a decade of continued trust from the mystery shopping community and reinforces BARE's commitment to delivering exceptional experiences for clients and evaluators alike. BARE International, a global customer experience and market resea

The BARE International Spain team is celebrating three years of operations in Madrid, marking an important milestone in the company's ongoing commitment to supporting organizations across Spain and the Mediterranean region with customer experience researc

By Bijin Zachariah, Business Development Manager at BARE International SG/ME The Hidden Cost of Small CX Failures In many organizations, customer experience is still viewed as a "soft" business function. It is considered important for brand perception, bu

Client relationships should not consist of a single interaction or a box checked on a task list. These are ongoing partnerships that require intention, structure, and adaptability. As programs grow in complexity and scale, the way we engage with clients p

Technology has made data more accessible than ever. Reports are faster. Insights travel instantly. But access to information isn't the same as knowing what to do with it. When a key client raises concerns about their data, the difference between a vendor

Over the past few years, retail has evolved far beyond the traditional "point of sale." Today's stores are becoming immersive environments designed to engage customers emotionally, digitally, and physically all at once. At EuroShop 2026, I noticed a clear