CallMiner, Inc.
callminer.com
Actively hiring
Call Center Services
Professional Services
Contact Center Software
Speech & Audio AI
Customer & Retention Analytics
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Overview
News
Salaries
Products
People
Growth
Offices
Financials
Funding and backers
Total raised
$59.8M
6 rounds on record
Latest round
$7.5M
Venture round · May 2025 · 16 mo ago
Team
219
US Form 5500 (plan participants) · Dec 2025 · -3% in a year
The money's age
Due for its next round
16 months since the last round · not hiring
Momentum
15/100
in the news
Last sign of life
this month
a posting or a news item
The story so fareach stage dated by its source: the company's releases, the press, registers, filings
Jun 23
Partnership CallMiner and PossibleNOW Partner to Improve Compliance Across Automated Customer Interactions · morningstar.com
Jul 8, 2025
Acquisition CallMiner Acquires VOCALLS · demandgenreport.com
May 30, 2025
Raised a round Venture round $7.5M · SEC Form D
Apr 21, 2025
Recognition CallMiner Named a Leader in the SPARK Matrix: Conversational Intelligence, 2025 Report · CMSWire.com
Oct 10, 2024
Launched No Jitter Roll: Amazon Q in Connect Gets More Gen AI, CallMiner Debuts AI Assist and Druid Launches QA for AI Agents · SCM
Nov 29, 2023
Raised a round Venture round $10M · SEC Form D
Jul 11, 2023
Recognition CallMiner Named Automation Solution of the Year at 2023 CCW Excellence Awards · businesswire.com
Jul 15, 2022
New executive CallMiner Appoints New Chief Revenue Officer · CX Today
May 26, 2022
Raised a round Venture round $20M · SEC Form D
Jul 15, 2021
Launched CallMiner Launches New Conversation Analytics Solution · CX Today
Jun 1, 2018
Raised a round Venture round $3M · SEC Form D
Dec 9, 2016
Raised a round Venture round $3M · SEC Form D
Jul 13, 2015
Raised a round Venture round $16.3M · SEC Form D
Tractionpublic signals, read monthly
Web presence
top 0.34%
of 133.2M domains by links, Common Crawl
Funding rounds
| Round | Date | Amount | Investors | Source |
|---|---|---|---|---|
| Venture round | May 2025 | $7.5M | — | SEC Form D |
| Venture round | Nov 2023 | $10M | — | SEC Form D |
| Venture round | May 2022 | $20M | — | SEC Form D |
| Venture round | Jun 2018 | $3M | — | SEC Form D |
| Venture round | Dec 2016 | $3M | — | SEC Form D |
| Venture round | Jul 2015 | $16.3M | — | SEC Form D |
Registers and programsofficial lists and records that name the company
| Legal entity | CallMiner, Inc. | SEC Form D |
Founders and leadersfrom filings, registers and the company's site
Jeffrey GallinoExecutive Officer, DirectorSEC Form D
Terence LeahyExecutive Officer, DirectorSEC Form D
Paul BernardExecutive Officer, DirectorSEC Form D
Robert LaneExecutive OfficerSEC Form D
Jonathan RangerExecutive OfficerSEC Form D
Bruce McMahonExecutive OfficerSEC Form D
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News
CallMiner Named Strong Performer in Feedback Analytics
CallMiner named a Strong Performer in Forrester Wave Q3 2026 for customer feedback management and analytics solutions.
Read more
Report
Customer satisfaction survey best practices: a complete guide
Learn 12 customer satisfaction survey best practices, common mistakes to avoid, and how to combine survey feedback with conversation intelligence for a clearer view of customer experience.
Read more
Report
CallMiner's 2026 CX Landscape Report reveals a widening gap between automation and intelligence
Explore CallMiner's 2026 CX Landscape Report findings on CX automation, customer intelligence, AI and why human expertise remains critical to better outcomes.
Read more
Report
10 practical use cases for AI in customer experience
Explore 10 practical AI use cases for customer experience, from self-service and agent support to analytics, quality management and compliance.
Read more
Report
Contact center automation: Definition, benefits, use cases and best practices
Learn what contact center automation is, its key benefits and top use cases, plus best practices for improving customer experience and agent performance.
Read more
Report
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People
Jeffrey Gallino
Executive Officer, Director
Terence Leahy
Executive Officer, Director
Paul Bernard
Executive Officer, Director
Robert Lane
Executive Officer
Jonathan Ranger
Executive Officer
Bruce McMahon
Executive Officer
Eric Williamson
Executive Officer
Benedetto Miele
Executive Officer
Roderick MacQueen
Executive Officer
Rachel Simone
Executive Officer
Greg Baty
Director
Steven Chambers
Director
Names and roles come from public filings, company registers and the company's own site. Is this you? Correct or remove · How we handle this data
Offices
Where the company hires and what each office is for
Cities
1
Hiring now
0
Countries
1
Waltham
United States
HQ
200-500 est. staff
Financials
Total raised
$59.8M
Latest round
Venture - Series Unknown
Funding rounds
6