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Selligy Launches Capture to Save Email in Salesforce
Frictionless email capture safeguards critical customer relationship history.
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The Problem with Gamification
Four reasons these apps fail and what you can learn from them.
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Build a High-Performance Culture Through Game Mechanics
Three steps for creating a winning sales environment.
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From Deflecting Customers to Embracing Them
Six ways that the new Internet -- a mobile, social, and real-time Internet -- is changing the playing field for CRM and putting customers back in control.
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Amdocs Gets Semantically Intelligent
Tapping into the Franz AllegroGraph 4.0 database, the vendor shares its plans to invest in semantics to unite personalization and predictive analytics with CEM.
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