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Overview

CRM Evolution, a part of CX Connect 2023 taking place June 13 - 15, is a FREE virtual event from the team that brings you the CRM Evolution, SpeechTEK, and Smart Customer Service conferences, as well as CRM and Speech Technology magazines and SmartCustomerService.com.

News

News CRM Magazine 9 years ago
Beware of CRM Bloatware
Is CRM becoming packed with too many features? Anything that
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News CRM Magazine 12 years ago
Selligy Launches Capture to Save Email in Salesforce
Frictionless email capture safeguards critical customer relationship history.
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News CRM Magazine 13 years ago
The Problem with Gamification
Four reasons these apps fail and what you can learn from them.
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News CRM Magazine 14 years ago
Build a High-Performance Culture Through Game Mechanics
Three steps for creating a winning sales environment.
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News CRM Magazine 16 years ago
From Deflecting Customers to Embracing Them
Six ways that the new Internet -- a mobile, social, and real-time Internet -- is changing the playing field for CRM and putting customers back in control.
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News CRM Magazine 16 years ago
Amdocs Gets Semantically Intelligent
Tapping into the Franz AllegroGraph 4.0 database, the vendor shares its plans to invest in semantics to unite personalization and predictive analytics with CEM.
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