CSI news and milestones

Instant payments services like RTP and the FedNow Service make moving funds easy and immediate for consumers and businesses alike. Settling invoices has become a cinch, and bank…

For community banks, there's a lot to like about consolidating more technology with one provider. A connected technology environment can mean fewer vendor relationships, simpler…

The Federal Reserve raised rates 25 basis points last week, its first increase since 2023, after three straight cuts. Most of the coverage will focus on what it means for borrowi…

Cybersecurity threats continue to evolve, but for community financial institutions, the challenge extends beyond keeping up with the latest attack. Limited resources, growing thi…

A cash-tracking spreadsheet may look like a simple operational tool. But when a commercial account holder depends on one to understand its cash position, it can point to a broade…

Fraud rarely announces itself with one obvious event. It could start with a small, unfamiliar debit card charge, an urgent wire request, a spoofed call from the bank's fraud depa…

Most community bank executives already know their commercial clients use outside providers, but fewer have asked why. The instinct is to read fragmentation as a loyalty problem o…

The days of commercial clients building their payment process around bank cutoff windows, sending batch payments, and reconciling with spreadsheets are fading. Today's payments l…

Opening a new bank account isn't just an operational step. For a community bank or credit union, it represents the first real test of trust between the institution and their new…

Artificial intelligence is reshaping every industry, but for financial institutions, the opportunity extends far beyond automation. As customer expectations evolve, conversationa…

The operating account was once the relationship. If a business banked with you, you had them: the deposits, the payment flows, the cross-sell opportunities. The account was the a…

Cybersecurity can make or break customer trust, particularly for community banks and credit unions. One incident can disrupt access to financial services and cause losses that ha…

Community financial institutions rely on fintech partnerships to deliver new services and remain competitive, but managing an expanding network of providers requires greater API…

A recent Senate Banking Committee hearing on affordability included overdraft in a broader discussion about the cost and accessibility of financial services. While lawmakers appr…

Small businesses have more options than ever when it comes to where they bank. What they don't have are endless hours to manage cash flow challenges, fight fraud, sort through fi…

Debit and credit card programs have been around for decades, and many financial institutions are focused on newer priorities: AI, instant payments, embedded finance, open banking…

Think Baby Boomers only bank in person? You might be surprised. Explore our latest infographic to see how this generation embraces digital convenience while still valuing the tra…

The right lending technology plays a central role in helping financial institutions operate more efficiently while delivering a better borrowing experience. But waiting until the…