Overview
News
Salaries
Products
People
Growth
Offices
Financials

Overview

Directly combines automation with a network of external product experts to resolve customer support questions. Founded in 2011 in San Francisco, it uses machine learning to route each question to a bot or a qualified human. Large technology companies use its expert network for peer-to-peer support.

News

News ScienceAlert 2 months ago
Researchers Put Spinach Directly Into Bread And Saw The Body's Insulin Response Change
Scientists have figured out how to secretly enrich white bread with spinach - and it could have an immediate and measurable impact on the body's insulin response.
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News explore-exploit.com 2 months ago
Dribbling the AI Watermark Directly In-Prompt
Tools are already out to remove the new AI watermark. But what if I told you there is a way to get rid of the watermark without ever leaving the chat. No, just asking to paraphrase will not work.
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News Venturebeat 6 years ago
Directly raises $20 million to improve customer service with AI
Customer service automation platform Directly has raised $20 million in strategic funding to improve interactions with AI.
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People

Antony Brydon
Executive Officer, Director
Tomas Mathe
Director
Jeff Patterson
Director
Greg Sands
Director
Names and roles come from public filings, company registers and the company's own site. Is this you? Correct or remove · How we handle this data

Offices

Where the company hires and what each office is for
Cities
1
Hiring now
0
Countries
1
San Francisco United States
HQ

Financials

Total raised
$38.6M
Latest round
Venture - Series Unknown
Funding rounds
3
Funding rounds
Round Announced Amount
Venture - Series Unknown 2020 $20M Details
Venture - Series Unknown 2017 $17M Details
Venture - Series Unknown 2016 $1.6M Details