Flip CX
Conversational AI · Speech & Audio AI
Overview
Flip's conversational AI resolves eCommerce, healthcare & transportation support calls. 300M+ automated. $0 setup. $1.50/call. Try it free.
Funding and backers
Total raised
$20M
1 round on record
Latest round
$20M
Venture round · Jan 2026 · 9 mo ago
Backers
3
Bullpen Capital, Next Coast Ventures
The money's age
Fresh money
9 months since the last round · not hiring
Momentum
35/100
in the news, fresh money
Last sign of life
1 mo ago
a posting or a news item
The story so fareach stage dated by its source: the company's releases, the press, registers, filings
Jan 20
Raised a round Venture round $20M · led by Next Coast Ventures · AlleyWatch
Tractionpublic signals, read monthly
Web presence
top 7%
of 133.2M domains by links, Common Crawl
Funding rounds
| Round | Date | Amount | Investors | Source |
|---|---|---|---|---|
| Venture round | Jan 2026 | $20M | Next Coast Ventures lead, Ridge Ventures lead | AlleyWatch |
Backed byfrom the funds' portfolios and accelerator catalogs
Bullpen Capital 
Next Coast Ventures 
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Financials
Total raised
$20M
Latest round
Venture - Series Unknown
Funding rounds
1
Funding rounds
| Round | Announced | Amount | |
|---|---|---|---|
| Venture - Series Unknown | 2026 | $20M | Details |
Connections
List
Graph
Found in company registers, site code, DNS and hiring. Each connection shows how sure we are and the evidence, with its source and date.
Shared investors
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Owner
Same company
Same group
Likely
News
Resolution over deflection: how Ruggable turned its phone line into a 24/7, on-brand channel with Flip
Ruggable used Flip to improve phone coverage without sacrificing the friendly personal touch central to its brand identity. That freed its agents to offer interior design support and handle nuanced requests instead of answering "Where is my order?" all da
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Report
How HAMMITT Streamlined Its White Glove Customer Service With Flip CX AI
Hammitt is a luxury leather goods brand known for its buttery-soft leather handbags with eye-catching hardware beloved by it-girls and elegant jet-setters alike. As Hammitt grew, so did the complexity of delivering its white glove standard of customer ser
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Report
Holiday Season Prep: Retail Brands' Top Considerations for CX Planning & Seasonal Hiring
We analyzed seasonal hiring and CX AI data from our top retail brands. Flip's voice AI for customer service and call automation capabilities can ensure a smooth holiday season as call volume spikes. As the busiest shopping season of the year ramps up, CX
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Report
Liquid I.V. x Flip: True CX AI Partnership from 24/7 Phones to Super Bowl Campaigns
Liquid I.V. is a hypergrowth brand facing seasonal demand spikes and an expanding retail and international footprint. But inconsistent phone coverage, a strained CX team, and a desire for creative extensions into marketing sent Head of Customer Experience
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Report
5 Holiday Call Trends & How Top Retail Brands Succeed During the Busiest Time of Year
Pulled straight from the front lines of Flip's retail client base who partner with us for call automation, these are the trends shaping holiday call volume in 2026 and the strategies our top retail brands use to stay ahead. Holiday retail volume is projec
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Report
How Community Care Partners Put the Focus Back on Patients With Flip
Before Flip, busy front desks in clinics across the Community Care Partners network were overwhelmed with call volume while managing in-person interactions. 33% of calls didn't get answered. Community Care Partners CEO Erica Hauser had faith in Flip's cap
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Report
Tommy John Flips the Foundation of Phone Support
How Flip Helped Tommy John Automate Customer Calls and Reduce Escalations 20% of total inbound call volume automated with WISMO alone Live in under 4 weeks, launching one week before Black Friday with no issues through peak season Agents redirected to ups
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Report
Royal Cars and Flip: From Call Center Chaos to 70% Automation
70% of call volume handled by Voice AI Missed calls dropped to zero Implementation timeline working from day one Fleet size 500 cars across Oxford and Banbury How Do Transportation Companies Replace a Legacy Call Center? Royal Cars' story began in 1992. M
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Report
A Mattress For Every Body, A Phone Line For Every Brand
37% of customer calls automated with Flip. 100% call response rate, ensuring every customer reaches support. 12 brands unified on one AI voice platform across multiple systems and workflows. 5+ years of partnership, scaling alongside 3Z's growth from one
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Report
Flip CX Raises $20M to Expand AI That Automates 90% of Customer Service Calls
While billions pour into horizontal AI agents that struggle in production, one NYC company has quietly processed 300 million real customer calls. Flip CX just closed $20M co-led by Next Coast Ventures and Ridge Ventures with a bold thesis: vertical specia
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Report