Helpfeel: 13 Jobs, Salaries & Tech Stack (2026)

Overview

Helpfeel is a Japanese software company behind Helpfeel, a self-service AI system that answers customer and employee questions through AI chat and FAQ formats using RAG technology. It also runs the products Gyazo and Helpfeel Cosense, holds ISO/IEC 27001 certification and hires product engineers, forward deployed engineers, customer success staff and designers. The company is based in Kyoto, Japan.

How Helpfeel hires

Truth index

B 75/100

Ghost roles

0%

Stale roles

100%

Reposted roles

0%

Helpfeel scores B on the Alion truth index (A is best, E worst), measured over 4 open roles re-checked against its own hiring board: 0% look like ghost listings, 100% have gone stale and 0% are the same role posted again. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed

Funding and backers

Hiring now

17

+1 posted in 30 days

Backers

4

Plug and Play, Globis Capital Partners

Momentum

2/100

hiring for its size

Last sign of life

1 mo ago

a posting or a news item

The story so fareach stage dated by its source: the company's releases, the press, registers, filings

2019 Founded

Tractionpublic signals, read monthly

Web presence

top 0.02%

of 133.2M domains by links, Common Crawl

Backed byfrom the funds' portfolios and accelerator catalogs

Plug and Play accelerator

Globis Capital Partners fund

Salesforce Ventures fund

Z Venture Capital fund

Investors in similar startupsfunds that back the companies most like this one

Y Combinator

backs Prox

Insight Partners

backs Wonderful

Bessemer Venture Partners

backs Wonderful

Index Ventures

backs Wonderful

Global Brain

backs RightTouch

Headline

backs IVRy

Similar startupsby what they do, their industry and backers

Prox51-200 employees · 5 roles

Prox is a startup that turns product knowledge into AI agents, including voice agents, that help customers and teams get answers quickly…

RightTouch13 roles

RightTouch is a Japanese software company that builds products for customer support, with the mission of freeing people from negative…

IVRy39 roles

IVRy is a Japanese software company that offers a conversational voice AI service for automatic telephone answering. Its SaaS starts from a…

CustFounded 2021 · 11-50 employees

AI for Customer Success. Cust runs purpose-built agents that own real customer-success work end-to-end, prevent churn, and grow accounts.

WatiSeries B $23M · 4 yr ago · Founded 2020 · 201-500 employees · 12 roles

Wati is a Hong Kong-based software company that runs an AI-powered customer engagement platform built on the WhatsApp Business API, giving…

Mxpert

Never miss a call. Never lose a customer. Mxpert answers every call and chat with your services, pricing, and hours.

Jobs

680｜プロダクトUIデザイナー（開発部）

$45k – $76k per year · In office · Kyoto

JavaScript

TypeScript

React.js

DevOps

GitHub

Design

Figma

Apply

View

618｜プラットフォームエンジニア（開発部）

$45k – $70k per year · In office · Kyoto

Python

JavaScript

TypeScript

Node JS

Google BigQuery

Frontend

React.js

DevOps

Terraform

GCP

GitHub Actions

Datadog

Heroku

Google Cloud Run

GitHub

Cybersecurity

Okta

Microsoft Entra ID

Auth0

Apply

View

616｜エンジニアリングマネージャー（開発部）

$45k – $70k per year · In office · Kyoto

Python

JavaScript

TypeScript

Node JS

React.js

ESLint

DevOps

GCP

GitHub Actions

Heroku

GitHub

Design

Figma

Apply

View

604｜プロダクトセキュリティエンジニア（PSIRT）（開発部）

$51k – $89k per year · In office · Kyoto

Python

JavaScript

TypeScript

Node JS

React.js

DevOps

GCP

GitHub Actions

Heroku

CI/CD

AWS

GitHub

Cybersecurity

ISO 27001

OWASP Top 10

SOC 2

Apply

View

600｜プロダクトエンジニア（開発部）

$38k – $76k per year · In office · Kyoto

Python

JavaScript

TypeScript

Node JS

LLM

Frontend

React.js

npm

ESLint

DevOps

GCP

GitHub Actions

Datadog

Heroku

GitHub

Apply

View

608｜シニアプロダクトエンジニア（開発部）

$45k – $76k per year · In office · Kyoto

Python

JavaScript

TypeScript

Node JS

LLM

Frontend

React.js

npm

ESLint

DevOps

GCP

CircleCI

Datadog

Heroku

GitHub

Apply

View

630｜Cosense プロダクトエンジニア（開発部）

$41k – $64k per year · In office · Kyoto

JavaScript

TypeScript

Node JS

OpenAI

Frontend

React.js

ESLint

DevOps

GCP

GitHub Actions

Heroku

Azure

Kubernetes

GitHub

Apply

View

653｜Gyazoプロダクトエンジニア（開発部）

$41k – $64k per year · In office · Kyoto

JavaScript

TypeScript

Ruby

Ruby on Rails

AI/ML

LLM

Frontend

React.js

npm

ESLint

DevOps

GCP

GitHub Actions

Kubernetes

Google GKE

GitHub

Windows

Apply

View

602｜スケーラビリティエンジニア（SRE）（開発部）

In office · Kyoto

LLM

Apply

View

617｜プラットフォームアーキテクト（開発部）

$51k – $76k per year · In office · Kyoto

Python

JavaScript

TypeScript

Node JS

Google BigQuery

Frontend

React.js

DevOps

Terraform

GCP

GitHub Actions

Datadog

Heroku

Google Cloud Run

GitHub

Cybersecurity

Okta

Microsoft Entra ID

Auth0

Apply

View

627｜プロダクトエンジニア（新規ソリューション領域）（開発部）

$45k – $76k per year · In office · Full-Time · Kyoto

Python

JavaScript

TypeScript

Node JS

LLM

Frontend

React.js

ESLint

DevOps

GCP

GitHub Actions

WebRTC

Datadog

Heroku

GitHub

Apply

View

161｜Forward Deployed Engineer（FDE）（AIコンサル部）

$45k – $96k per year · In office · Full-Time · Kyoto

Python

JavaScript

TypeScript

Node JS

LLM

Frontend

React.js

ESLint

DevOps

GCP

GitHub Actions

Heroku

GitHub

Analytics

ETL/ELT

Apply

View

All 13 jobs at Helpfeel salaries, cities, levels and how long each has been open

Growth

Hiring Momentum

33/100

Slowing

Open positions

17

1 opened / 1 closed in 30 days

Median time-to-fill

36 days

faster than 37% of the market

ATS activity

Every ~5 hours

Today

Hiring Dynamics 0%

Hiring Focus

The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.

Backend

38% ▼

DevOps

19% ▲

Data Science

6% ▲

Security

6% ▲

Leadership

6% ▲

Analytics

6% ▲

Activity Timeline

+13 jobs in a week Oct 2026

New location: Tokyo Oct 2026

Tech stack

Technologies named in job postings at Helpfeel over the last 12 months, by layer, with the share of postings for each.

Technologies in use

40

Postings analysed

21

Stack modernity

89/100AI adopter

Languages

TypeScript67%

JavaScript67%

Node JS57%

Python52%

Ruby5%

Frameworks & libraries

React.js67%

Ruby on Rails5%

Databases

Google BigQuery19%

Cloud & platforms

GitHub67%

GCP62%

Heroku57%

GitHub Actions48%

Datadog24%

Figma14%

Google Cloud Run10%

Kubernetes10%

Developer tools

ESLint48%

Terraform14%

npm14%

Model Context Protocol10%

Devin10%

Adobe Photoshop5%

CircleCI5%

WebRTC5%

AI & ML

LLM71%

Claude10%

Gemini5%

Practices & domains

ETL/ELT10%

CI/CD5%

Sign in to see how your skills match this stack Sign In

Connections

List

Graph

Found in company registers, site code, DNS and hiring. Each connection shows how sure we are and the evidence, with its source and date.

Shared investors4

Globis Capital PartnersVia a fund

153 portfolio companies: Works Applications, UNITED, Altego and 150 more

Salesforce VenturesVia a fund

210 portfolio companies: Climate X, Marlee, iCARE# Cloud/SaaS# JapanM&A and 207 more

Z Venture CapitalVia a fund

231 portfolio companies: Raksul, PaletteCloud, ︎2022 ONE and 228 more

Plug and PlayVia a fund

2741 portfolio companies

Show all 4

Report a mistake

News

News プレスリリース・ニュースリリース配信シェアNo.1PR TIMES 3 years ago

「LIXIL」はHelpfeelを導入し、VOCを活用し改善推進電話問い合わせの約７削減にも貢献

株式会社Helpfeelのプレスリリース2023年12月26日 09時00分「LIXIL」はHelpfeelを導入し、VOCを活用し改善推進電話問い合わせの約７削減にも貢献

Offices

Where the company hires and what each office is for

This company is a staffing agency: the cities below are where its clients hire, not its own offices.

Cities

1

Hiring now

1

Countries

1

Busiest office

Kyoto

Kyoto Japan

HQ

17 open roles 15 posted in 90 days 53% engineering $69k Avg Salary

hires for Backend, DevOps, Design

seen since Feb 2026 job postings

Earlier presence

Tokyo, Japan 1 open roles · last posting Oct 2026