RightTouch
Customer Support & Help Desk Software
7open roles
2backers · Global Brain, GMO VenturePartners
11stories in the press
33technologies in use
Overview
RightTouch is a Japanese software company that builds products for customer support, with the mission of freeing people from negative experiences. Its AI Operator business is its largest area, and it hires RevOps, accounting, corporate planning, product design, solutions engineering and sales planning staff. The company is based in Tokyo, Japan.
How RightTouch hires
Truth index
C 58/100
Ghost roles
69%
Stale roles
0%
Reposted roles
0%
RightTouch scores C on the Alion truth index (A is best, E worst), measured over 13 open roles re-checked against its own hiring board: 69% look like ghost listings, 0% have gone stale and 0% are the same role posted again. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed
Funding and backers
Hiring now
13
open roles
Backers
2
Global Brain, GMO VenturePartners
Momentum
15/100
in the news
Last sign of life
1 mo ago
a posting or a news item
The story so fareach stage dated by its source: the company's releases, the press, registers, filings
Oct 6
First executive search CMO / VP of Marketing
Tractionpublic signals, read monthly
Web presence
top 6%
of 133.2M domains by links, Common Crawl
Backed byfrom the funds' portfolios and accelerator catalogs
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Jobs
In office · Tokyo
JavaScript
TypeScript
Node JS
ElasticSearch
Google BigQuery
AI/ML
Cursor
Claude
Claude Code
Gemini
OpenAI Codex
Frontend
Next.js
React.js
DevOps
Terraform
GCP
GitHub Actions
CircleCI
Datadog
CI/CD
AWS
Kubernetes
Cloudflare
Management
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In office · Tokyo
JavaScript
TypeScript
Node JS
ElasticSearch
Google BigQuery
AI/ML
Cursor
Claude
Claude Code
Gemini
OpenAI Codex
Frontend
Next.js
React.js
DevOps
Terraform
GCP
GitHub Actions
CircleCI
Datadog
AWS
Kubernetes
Cloudflare
Management
n8n
Apply
Apply
In office · Full-Time · Tokyo
Python
JavaScript
TypeScript
Node JS
ElasticSearch
Google BigQuery
Google Cloud Spanner
AI/ML
Cursor
Claude Code
Vertex AI
Frontend
Svelte
Next.js
React.js
DevOps
Terraform
GCP
GitHub Actions
CircleCI
Datadog
Azure
ArgoCD
AWS
Kubernetes
Apply
Apply
Apply
In office · Full-Time · Tokyo
Python
JavaScript
TypeScript
Node JS
ElasticSearch
Google BigQuery
Google Cloud Spanner
AI/ML
Cursor
Claude
Claude Code
Gemini
Frontend
Next.js
React.js
DevOps
Terraform
GCP
GitHub Actions
CircleCI
Datadog
ArgoCD
AWS
Kubernetes
Apply
Growth
Hiring Momentum
32/100
Slowing
Open positions
13
0 opened / 0 closed in 30 days
Median time-to-fill
8 days
faster than 79% of the market
ATS activity
Every ~5 hours
Today
Hiring Dynamics
0%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Backend
17% ▲
DevOps
17% ▲
Marketing
17% ▲
Sales
17% ▼
Field & Service
17% ▲
Solutions
17% ▼
Tech stack
Technologies named in job postings at RightTouch over the last 12 months, by layer, with the share of postings for each.
Technologies in use
33
Postings analysed
8
Stack modernity
92/100AI adopter
Languages
Node JS
TypeScript
JavaScript
SQL
Frameworks & libraries
Next.js
React.js
Svelte
Databases
ElasticSearch
Google BigQuery
Google Cloud Spanner
Cloud & platforms
AWS
Datadog
GCP
GitHub Actions
AI & ML
LLM
Claude
Gemini
ChatGPT
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Full RightTouch tech stack
33 technologies · by team · pay by technology · changes · similar stacks
Connections
List
Graph
Found in company registers, site code, DNS and hiring. Each connection shows how sure we are and the evidence, with its source and date.
Shared investors
GMO VenturePartnersVia a fund
Global BrainVia a fund
535 portfolio companies
Click a company to open it. Dashed lines are likely connections. The second step of the network is part of the Pro plan.
Owner
Same company
Same group
Likely
News
RightTouch、一般社団法人金融データ活用推進協会FDUAに特別会員として加盟：時事ドットコム
株式会社RightTouchエンタープライズ向けにAIコンタクトセンター基盤を提供する株式会社RightTouch本社：東京都品川区、代表取締役 CEO 長崎 大都CCO 野村 修平、以下「RightTouch」は、一般社団法人金融データ活用推進協会以下「FDUA」https://www.fdua.orgに特別会員として加盟したことをお知らせいたしますFDUAは、「金融データで人と組織の可能性をアップデートしよう」をミッションに掲げ、金融機関とAI事業者などが参画する業界団体で…
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Report
プレスリリース：RightTouch、「かんぽ生命 - アフラック Acceleration Program 2026」に採択PR TIMES
QANTによるWeb上の先回りサポートで、かんぽ生命の顧客体験価値向上に貢献エンタープライズ向けにAIコンタクトセンター基盤を提供する株式会社RightTouch本社：東京都品川区、代表取締役 CEO 長崎 大都CCO 野村 修平、以下「RightTouch」は、株式会社かんぽ生命保険
Read more
Report
RightTouch、ファンケルとAIを活用したコンタクトセンター起点の顧客体験向上の取り組みを共同で開始
RightTouch、ファンケルとAIを活用したコンタクトセンター起点の顧客体験向上の取り組みを共同で開始の記事ページです
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Report
RightTouch、次世代型コンタクトセンター構想--AI化を阻む「3つの壁」とは
RightTouchは、顧客接点のAI化をテーマに勉強会を開催し、人手不足や大量満期対応など現場の課題を共有したAI実装を阻む「体験・チューニング・データ管理」の3つの壁を解説し、それらを打破する新サービス「QANT ナレッジハブ」と次世代構想について明かした
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PIVOTで公開「QANT」を提供するRightTouch、カスタマーサポートを変革する「AIオペレーター」活用の裏側を語る - CNET Japan -
PIVOTで公開「QANT」を提供するRightTouch、カスタマーサポートを変革する「AIオペレーター」活用の裏側を語る
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Report
RightTouch、CSのナレッジマネジメントをAIで自動化する「QANT ナレッジデスクβ」を提供開始 - PR TIMESRBB TODAY
AIによるナレッジデータ基盤構築と自律的な改善で、ナレッジ品質が持続的に向上データとAIでカスタマーサポートを変革する株式会社RightTouch本社：東京都港区、代表取締…
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データとAIでカスタマーサポートを変革するRightTouch、シリーズAラウンドで8億円の資金調達を実施し累計調達額は14.2億円に
株式会社RightTouchのプレスリリース2025年4月17日 10時00分データとAIでカスタマーサポートを変革するRightTouch、シリーズAラウンドで8億円の資金調達を実施し累計調達額は14.2億円に
Read more
Report
データとAIでカスタマーサポートを変革するRightTouch、シリーズAラウンドで8億円の資金調達を実施し累計調達額は14.2億円に - CNET Japan -
データとAIでカスタマーサポートを変革するRightTouch、シリーズAラウンドで8億円の資金調達を実施し累計調達額は14.2億円に
Read more
Report
RightTouch、Webサポートプラットフォーム「RightSupport by KARTE」の3周年を記念して初のインフォグラフィックスを公開
株式会社RightTouchのプレスリリース2025年4月7日 10時00分RightTouch、Webサポートプラットフォーム「RightSupport by KARTE」の3周年を記念して初のインフォグラフィックスを公開
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Show more news
Offices
Where the company hires and what each office is for
Cities
1
Hiring now
1
Countries
1
Busiest office
Tokyo
Tokyo
Japan
HQ
13 open roles 6 posted in 90 days 31% engineering $76k Avg Salary
hires for Sales, Backend, Solutions