Overview
News
Technologies
Salaries
Products
People
Growth
Offices
Jobs
Financials

Funding and backers

Total raised
$474.8M
5 rounds on record
Latest round
$124.8M
Venture round · May 2025 · 16 mo ago
Team
51-200
employees, estimated range
Hiring now
17
+2 posted in 30 days
Backers
5
Y Combinator, 01 Advisors
The money's age
Due for its next round
16 months since the last round · and hiring
Momentum
30/100
hiring for its size, a new city, in the news
Last sign of life
this month
a posting or a news item
The story so fareach stage dated by its source: the company's releases, the press, registers, filings
Sep 8 Launched Observe.AI Launches Performance Agents for CX to Transform Coaching Into Measurable Outcomes · apnews.com May 13 Launched Observe.AI Launches Companion Agent to Support Frontline Teams · PRNewswire Jun 5, 2025 Launched Observe.AI Unveils AI Agents for Voice of Customer Intelligence · globenewswire May 22, 2025 Raised a round Venture round $124.8M · SEC Form D Mar 26, 2025 Launched Observe.AI launches VoiceAI agents for contact centers · Venturebeat Mar 25, 2025 Acquisition Observe.AI Acquires Dubdub.ai, Aims to Pioneer the "Renaissance" of Voice in Customer Support · CX Today Feb 27, 2024 Raised a round Venture round $145M · SEC Form D Jan 31, 2023 Launched Observe.AI debuts real-time AI conversational prompts for call center agents · SiliconANGLE Apr 12, 2022 Raised a round Series C $125M · TechCrunch Oct 20, 2021 Launched Observe.AI Launches Platform to Drive Next-Gen Contact Centres · CX Today Aug 31, 2021 Acquisition Observe.AI acquires ScopeAI to advance omnichannel ambitions · venturebeat.com Jul 3, 2020 Raised a round Venture round $54M Dec 10, 2019 Raised a round Venture round $26M Jan 2018 Went through Y Combinator 2017 Founded
Tractionpublic signals, read monthly
Web presence
top 0.37%
of 133.2M domains by links, Common Crawl
Hacker News stories
2
best: 2 points
Funding rounds
RoundDateAmountInvestorsSource
Venture round May 2025 $124.8M — SEC Form D
Venture round Feb 2024 $145M — SEC Form D
Series C Apr 2022 $125M — TechCrunch
Venture round Jul 2020 $54M — venturebeat.com
Venture round Dec 2019 $26M — venturebeat.com
Registers and programsofficial lists and records that name the company
Legal entity Observe, Inc. SEC Form D
Founders and leadersfrom filings, registers and the company's site
Brian CampbellExecutive OfficerSEC Form D
Jeremy BurtonExecutive Officer, DirectorSEC Form D
Jacob LeverichExecutive OfficerSEC Form D
Keith ButlerExecutive OfficerSEC Form D
Christine DorrionExecutive OfficerSEC Form D
Qi JinExecutive OfficerSEC Form D
Investors in similar startupsfunds that back the companies most like this one
Similar startupsby what they do, their industry and backers
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Phonely is an artificial intelligence company headquartered in San Francisco, California, and founded in 2023. The company builds voice…
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Ultravox is a real-time voice AI infrastructure layer that powers fast, natural, and scalable voice agents.

How Observe.AI hires

Truth index
B 83/100
Median time to fill
40 days
Ghost roles
0%
Stale roles
67%
Reposted roles
0%

Observe.AI scores B on the Alion truth index (A is best, E worst), measured over 3 open roles re-checked against its own hiring board: 0% look like ghost listings, 67% have gone stale and 0% are the same role posted again. Its roles close in a median of 40 days. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed

Visa sponsorship

  • United States · H-1B filings in 12 months: 5 · green card filings: 2

Visa details by country

Overview

Observe.AI is a conversation intelligence company that builds AI software for customer contact centers. Its platform transcribes and analyses calls and chats, scores agent performance, provides real-time agent assistance and runs AI voice agents for customer interactions, and the company is backed by investors including Y Combinator and Nexus Venture Partners. The company is headquartered in San Mateo, California, United States.

News

Press release PRNewswire 3 months ago
Observe.AI Featured as Pioneer on the CMP Prism for Real-Time Agent Assist Highlighting Innovation in CX and Agent Enablement Technology
/PRNewswire/ -- Observe.AI proudly announces its placement on the latest CMP Prism, for Real-Time Agent Assist. The CMP Prism is an independent, analyst-led...
Read more
Report
Press release PRNewswire 5 months ago
Observe.AI Launches Companion Agent to Support Frontline Teams
/PRNewswire/ -- Observe.AI, the Agentic Platform for customer experience, today announced the launch of Companion Agent, the new multi-agent interface for...
Read more
Report
Press release globenewswire 1 year ago
Observe.AI Unveils AI Agents for Voice of Customer Intelligence
Observe.AI launches AI agents to unlock deep Voice of Customer insights, giving every team instant access to data-driven decisions from all conversations....
Read more
Report
News SiliconANGLE 1 year ago
Observe.AI extends its contact center platform with new VoiceAI agents
Observe.AI extends its contact center platform with new VoiceAI agents - SiliconANGLE
Read more
Report
News Venturebeat 1 year ago
Observe.AI launches VoiceAI agents for contact centers
The company's suite of solutions now includes enterprise-grade VoiceAI agents, real-time agent assist tools, AutoQA for quality monitoring, agent coaching and business insights.
Read more
Report
News CX Today 1 year ago
Observe.AI Acquires Dubdub.ai, Aims to Pioneer the "Renaissance" of Voice in Customer Support
CX Today covers news including Artificial Intelligence, CCaaS, Conversational AI, Help Desk Software and more.
Read more
Report
Award Forbes 1 year ago
Forbes 2026 America's Best Startup Employers - Ranked List
The Forbes Best Startup Employers of 2026 list features the top innovative startup employers in America offering exciting opportunities. See who made the list.
Read more
Report
Show more news

Tech stack

Technologies named in job postings at Observe.AI over the last 12 months, by layer, with the share of postings for each.
Technologies in use
48
Postings analysed
29
Stack modernity
88/100AI adopter
Languages
Python34%
JavaScript17%
SQL10%
Java7%
Frameworks & libraries
LangChain17%
LlamaIndex17%
PyTorch10%
TensorFlow10%
Databases
Cassandra7%
PostgreSQL7%
Redis7%
Cloud & platforms
Twilio17%
AWS17%
SIEM10%
Hugging Face7%
AI & ML
LLM28%
Claude17%
Gemini17%
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Full Observe.AI tech stack 48 technologies · by team · pay by technology · changes · similar stacks

Salary insights

Compensation ranges based on this company's open jobs
Median
$170k
Typical range
$145k – $300k
Open positions
5
4 Jobs
Junior 25%
Middle 25%
Senior 50%
Level Jobs Median Typical range
Junior 1 $145k $145k
Middle 1 $170k $170k
Senior 2 $300k $300k
Highest paying role Senior Enterprise Account Executive - Pacific NorthWest $300k
Normalized to USD per year
All salaries at Observe.AI By role, level and city, against the market · 5 jobs with pay

People

Brian Campbell
Executive Officer
Jeremy Burton
Executive Officer, Director
Jacob Leverich
Executive Officer
Keith Butler
Executive Officer
Christine Dorrion
Executive Officer
Qi Jin
Executive Officer
Dustin Yelinek
Executive Officer
Eric Rehm
Executive Officer
Irina Seals
Executive Officer
Sahir Azam
Director
John McMahon
Director
Michael Speiser
Director
Names and roles come from public filings, company registers and the company's own site. Is this you? Correct or remove · How we handle this data

Growth

Hiring Momentum
69/100
Growing
Open positions
17
2 opened / 7 closed in 30 days
Median time-to-fill
58 days
faster than 24% of the market
ATS activity
Every ~4 hours
Today
Hiring Dynamics +100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
AI/ML
23% ▲
Sales
15%
Backend
8% ▼
Security
8% ▼
Support
8% ▲
Management
8% ▲
Activity Timeline
Added Rollup to stack Oct 2026
New location: Hyderabad Sep 2026
New location: United States Sep 2026
Added SIEM to stack Sep 2026
Added Machine Learning to stack Sep 2026
New location: Redwood City Sep 2026
Added LinkedIn to stack Sep 2026
Added Speech Recognition to stack Sep 2026
Added Salesforce to stack Sep 2026
Added HubSpot to stack Sep 2026
Added Zapier to stack Sep 2026
Added Twilio to stack Sep 2026

Offices

Where the company hires and what each office is for
Cities
4
Hiring now
3
Countries
2
Busiest office
Bengaluru
Loading the map
Headquarters Builds here Office with open vacancies No open vacancies right now Tap a pin for the office
San Mateo United States
HQ
Bengaluru India
Support & operations
Bengaluru
12 open roles 19 posted in 90 days 42% engineering 50-200 est. staff
hires for AI/ML, Sales, Data Science
seen since Jul 2026 careers board, job postings
Redwood City United States
Regional office
Redwood City, CA (Hybrid)
2 open roles 4 posted in 90 days 50% engineering 10-50 est. staff $158k Avg Salary
hires for AI/ML, Marketing
seen since Jun 2026 careers board, job postings
Hyderabad India
Regional office
Hyderabad
1 open roles 1 posted in 90 days 100% engineering 1-10 est. staff
hires for AI/ML
seen since Sep 2026 careers board

Jobs

≈ $14k – $34k per year (Estimated) • In office • 1+ year exp • Bachelor's Degree • Hyderabad • Bengaluru
Python
JavaScript
LangChain
Claude
LlamaIndex
AI Agents
Gemini
LLM
RAG
Mobile
Twilio
Management
n8n
Zapier
Apply
≈ $26k – $65k per year (Estimated) • In office • 9+ years exp • Bengaluru
AI Agents
DevOps
AWS
IAM
Cybersecurity
SIEM
Apply
$108k – $170k per year • Equity • Hybrid • Full-Time • 3+ years exp • Bachelor's Degree • Redwood City
Python
JavaScript
Copilot
LangChain
Claude
LlamaIndex
AI Agents
Gemini
LLM
RAG
Mobile
Twilio
Management
n8n
Zapier
Apply
In office • Full-Time • Bengaluru
AI Agents
NLP
Speech Recognition
Apply
In office • 2+ years exp • Bengaluru
Go
Java
SQL
PostgreSQL
Redis
Cassandra
DevOps
Rest API
gRPC
WebRTC
Docker Swarm
WebSockets
Kubernetes
Cybersecurity
Wireshark
QA
Postman
Apply
≈ $15k – $37k per year (Estimated) • In office • 1+ year exp • Bachelor's Degree • Bengaluru
Python
AI Agents
NLP
TensorFlow
Keras
PyTorch
LLM
Hugging Face
Machine Learning
Apply
≈ $35k – $61k per year (Estimated) • In office • 8+ years exp • Bengaluru
RLHF
Reinforcement Learning
Multimodal AI
NLP
TensorFlow
PyTorch
Recommender Systems
DevOps
GCP
Azure
CI/CD
AWS
Docker
Kubernetes
Cybersecurity
HIPAA
Apply
≈ $34k – $68k per year (Estimated) • In office • 5+ years exp • Bengaluru
AI Agents
LLM
Apply
≈ $33k – $89k per year (Estimated) • In office • 8+ years exp • Bengaluru
Java
Spring Boot
Apply

Financials

Total raised
$474.8M
Latest round
Venture - Series Unknown
Funding rounds
5
Funding rounds
Round Announced Amount
Venture - Series Unknown 2025 $124.8M Details
Venture - Series Unknown 2024 $145M Details
Series C 2022 $125M Details
Venture - Series Unknown 2020 $54M Details
Venture - Series Unknown 2019 $26M Details