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Richpanel provides artificial intelligence customer service software built specifically for e-commerce operations. Founded in 2019, it resolves order, refund and shipping questions automatically by acting in store systems. Retail brands use it to handle seasonal support volume without extra agents.
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Customer service platform Richpanel bags funding from Sequoia's Surge
Richpanel, a customer support platform for the e-commerce sector, said it has raised funding from Sequoia Capital's accelerator programme...
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