SupportLogic
supportlogic.com
Commerce
AI Agents
Artificial Intelligence
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General Catalyst, Sierra Ventures
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Jan 25, 2023
Acquisition SupportLogic Acquires Emtropy Labs to Automate QA for Enterprise Customer Support · PRNewswire
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General Catalyst 
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News
SupportLogic Founder Krishna Raj Raja Announces Launch of New Book on AI-Powered Customer Experience at Web Summit 2024
At this year
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SupportLogic acquires xFind, merging precision-guided RAG with customer support
SupportLogic, a leader in Support Experience (SX) management and post-sales CX observability, is announcing its recent acquisition of xFind, the precision-guided RAG knowledge technology provider. Propelled by its mission to revolutionize customer support
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SupportLogic Announces First Data Cloud for Post-Sales CX Observability
/PRNewswire/ -- SupportLogic, a leader in Support Experience (SX) management and post-sales CX observability, today announced the general availability of the...
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SupportLogic Introduces First Set of Generative AI-Powered Features to Elevate the Agent Experience
SupportLogic, the world's first Support Experience (SX) management platform, today begins the rollout of its first two generative AI features for Agent SX customers. Available today, Response Assist and Translation Assist solidify SupportLogic's dedicatio
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SupportLogic Acquires Emtropy Labs to Automate QA for Enterprise Customer Support
/PRNewswire/ -- SupportLogic, the world
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SupportLogic Aims To Improve Support Staff Retention With New Agent Coaching And Evaluation Application CRN
As companies continue to look at ways to overcome the great resignation and the talent-skills gap, startup vendor, SupportLogic developed a new product to help with both. It's called 'agent coaching and evaluation' also known as ACE.
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