Techsee news and milestones

Field service fleet management has become much more data-driven. Fleet leaders can see where vehicles are, how routes are performing, whether drivers are speeding, how much fuel…

For years, field service has been managed as a cost to control. Reduce truck rolls. Shorten visits. Improve technician utilization. Close the job as quickly as possible and move…

A connected home may include an Amazon speaker, an Apple phone, a Google thermostat, a Samsung television, a third-party security camera, and a router supplied by the ISP. Each c…

A subscriber installs a new smart camera. The setup works for a few days, then the camera starts disconnecting. Another customer buys a video doorbell, but the live feed freezes…

A customer buys a video doorbell because they want to see who is at the front door. A few months later, they add an indoor camera, a smart lock, a thermostat, a smoke detector, a…

For years, the smart home was marketed around convenience. Consumers could adjust a thermostat from the couch, check a camera from work, turn lights on remotely, or unlock the do…

For years, proactive customer service has been a top priority. Most organizations claim to be moving in that direction, and many have already introduced alerts, notifications, or…

For home builders, some of the most important customer service moments begin after the home is technically complete. That is when the homeowner starts using the space, notices wh…

Home security brands used to compete mainly on monitoring, equipment, installation, and response time. Those still matter, but they no longer define the full customer experience.…

At its March Open Meeting, the FCC introduced new proposals aimed at limiting the use of overseas call centers and improving customer experience. The discussion reflects a long-s…

/PRNewswire/ -- TechSee, the global leader in visual agentic AI, today unveiled Connectivity Guru Model 2.1, its most advanced AI model for whole-home...

TechSee, the global leader in Visual Customer Assistance, announced the launch of their "Open Integration Platform," a full API platform that puts the visual customer experience…

Intelligent Visual Assistance leader TechSee announced it has raised $30 million in Series C funding. These are the details.

Chatbots and other AI-based tools have firmly found footing in the world of customer service, used either to augment or completely replace the role of a