Verint news and milestones

Verint Systems stock has recently traded steadily on Nasdaq as investors digest the latest quarterly figures and guidance from the company. The most recent earnings update highli…

Verint, The CX Automation Company, has entered into a definitive agreement to be acquired by Thoma Bravo, a leading software investment firm.

CX automation vendor Verint plans to go private and merge with Thoma Bravo portfolio company Calabrio.

Context matters in customer interaction, and Calabrio's AI-powered Bot Analytics software helps companies find the intent behind every customer request, then respond accordingly.

Calabrio will integrate Wysdom's virtual agent solutions into its customer support network.

The move aims to revolutionize the customer experience

The overlap between Calabrio's CCaaS partners and the conversational AI platforms that Wysdom works with means Calabrio's clients can now add Wysdom capabilities to their existin…

On January 9, 2024, Calabrio has acquired Wysdom, a Toronto-based leader in AI and virtual agent performance solutions, to bolster its capabilities in optimizing agent engagement…

Drilling down in Verint's CCaaS strategy...