Staff Platform Engineer - Infra + DevOps

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.

Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.

Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. 

About Us

Honor exists to expand the world’s capacity to care.

We’re combining high tech with high-touch to deliver better home care for aging adults, better jobs for Care Professionals, and entirely new offerings to support the aging journey, at scale.

Founded in 2014, and now a Series E funded “Unicorn” valued at over $1B, Honor leads the world’s largest home care network with the most advanced care platform. Our August 2021 acquisition of Home Instead has created a global company that’s revolutionizing how society cares for older adults, their families, and Care Professionals.

The Honor Care Platform combines local care and the most advanced technology to bring the highest quality care to more aging adults.

Grow at Honor as part of a united team where everyone shows up authentically, shares ideas bravely, and solves complex problems!

About the Team & Role:

We are looking for a seasoned platform engineer with experience in designing, implementing, and maintaining scalable distributed systems & infrastructure. The platform engineering team builds and manages the infrastructure & core services that powers Honor’s Care Platform. Our charter is focused on providing foundational building blocks to enable the entire engineering organization to deliver reliably and efficiently. We also own build and deployment pipelines of our services, maintenance of various environments and their supporting infrastructure and serve as consultants to build the right abstractions for patterns of problems. This is a highly technical, hands-on role that requires a wide and deep experience in managing applications and infrastructure across cloud services. It requires deep practical knowledge of cloud platforms, advanced software design patterns & architecture, operations and automation, and containerization technologies like Kubernetes. The ideal candidate is driven by providing business value, is comfortable working with systems at varying levels of maturity, and appreciates making nuanced tradeoffs. You will be joining a small team of highly-skilled, enthusiastic, and passionate engineers with an opportunity to create an outsized impact in contributing to the future evolution of Honor’s Care Platform. 

What are we looking for in a candidate:

• You thrive in a foundational role supporting diverse, cross-functional teams as your customers, possess exceptional problem solving and analytical skills. 
• At least 6 years of professional experience in a platform engineering team within a product-centric company.
• 5+ years’ in designing and implementing foundational patterns and libraries for Python applications, across a range of technologies from API services to event processing
• 3+ years’ experience with Infrastructure as Code (IaC) tools such as CDK (preferred), Terraform and Ansible.
• 3+ years’ experience working alongside a production system running on Kubernetes 
• 3+ years of professional experience in cloud engineering, preferably with AWS 
• 3+ years’ experience in developing and maintaining robust CI/CD pipelines using tools such as Jenkins, ArgoCD.
• Proficiency in scripting and automation (e.g., Bash, Python, Go) and software engineering concepts.
• Experience with Helm including but not limited to managing helm charts as well as creating custom charts from existing ones or building new.
• Experience with networking security and secret-management tools (e.g. Vault, AWS SSM).
• Have experience automating the lifecycle management of code from development through production, including code promotion and configuration management.
• Proficient in instrumenting observability through tools such as CloudWatch and DataDog to monitor and optimize application performance across multiple environments.
• Have passion for delivering turn-key developer experience for local development
• Keen interest in developing talent through mentorship
• Strong written and verbal communication, tailored to a variety of audiences
• A strategic thinker with a product-first approach and customer obsession.

Some, or all, of these are true:

• You have experience working with an RPC architecture
• You work at or have worked at a technology startup and familiar with the challenges of evolving platform maturity
• You have first hand experience navigating multiple distributed architecture patterns
• Knowledge of infrastructure security review and compliance frameworks.

Perks & benefits:

• Remote-first work model lets you work from anywhere in the U.S. and occasionally pop into a satellite office
• Competitive salary
• Equity in the company
• Comprehensive medical, mental health, dental, vision, and life insurance
• Employer-matched 401(k)
• Flexible PTO (manager approval)
• Diverse environment, with women making up more than half of the company and half of the management team
• Monthly stipend to offset home office expenses

We acknowledge that applying for a new job can be intimidating, and we want to encourage any applicant who may be qualified for the position to apply. 

Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

What’s next?

Honor is remote-friendly! We're hiring across the U.S., with an entirely virtual interview and onboarding process. Most of our positions are remote/work from home and do not require permanent relocation. As conditions allow, we have office space for in-person collaboration in our San Francisco Bay Area, CA, and Austin, TX hubs. If you're looking for a great job that offers you the opportunity to work from home, we'd love to talk to you.

We value people! These four people-centric values guide the ways we work and the decisions we make every day.

This role doesn’t sound quite right? Send this application to a friend who may be a fit and check out our other available roles!

Our range reflects the hiring range for this position.  We use national average to determine pay as we are a remote first company.  Individual pay is based on a number of factors including qualifications, skills, experience, education, and training.

Base pay is just a part of our total rewards program.  Honor offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match.

We provide medical, dental and vision coverage including zero cost plans for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, mental health benefits, wellness program, and discount program.

Hiring Salary Range

$194,400—$216,000 USD

At Honor, we put people first. Our leadership culture is guided by  Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role.

Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.