Engineer - IT Support

3i Infotech • Financial Software & Embedded Finance • IT Outsourcing & Dedicated Teams • Bachelor's Degree • 4 days ago
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Location
In office (Dubai)

Confirmed on the employer's own hiring board on Oct 23, 2026. First seen by Alion on Oct 19, 2026.

Overview
Company
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3i Infotech

Headquartered in Navi Mumbai, India, 3i Infotech is a global IT services and enterprise software enterprise. Originally established as an IT spin-off of ICICI Bank, the company provides proprietary IP-based software platforms - including core insurance, asset management, and anti-money laundering solutions - alongside custom application development, cloud migration, BPO services, and IT infrastructure management. Operating across North America, the Middle East, Asia-Pacific, and South Asia, it enables clients across banking, financial services, insurance, healthcare, and manufacturing to accelerate digital transformation and streamline back-office operations.
3i-infotech.com • HQ: Navi Mumbai, India • Business Process Outsourcing (BPO) • Cloud Consulting & Migration • IT Outsourcing & Dedicated Teams • Financial Software & Embedded Finance • IT Consulting & Digital Transformation • 1001-5000 employees • Est. 1993
Tech stack of 3i Infotech

Engineer - IT Support

Role Summary:

Provide end-user technical support, troubleshoot hardware/software issues, manage IT assets, and ensure smooth IT operations across the organization.

Key Responsibilities:

  • Provide desktop, laptop, printer, and application support.
  • Troubleshoot Windows, Microsoft 365, network, and connectivity issues.
  • Manage user accounts, email access, and onboarding/offboarding activities.
  • Log and resolve tickets within defined SLAs.
  • Maintain IT assets, inventory, and documentation.
  • Support basic network, server, and security administration.
  • Coordinate with vendors for issue resolution and hardware maintenance.

Required Skills:

  • Windows OS and Microsoft 365 support.
  • Active Directory/Azure AD knowledge.
  • Basic networking (LAN/WAN, VPN, DNS, DHCP).
  • Strong troubleshooting and customer service skills.

Qualification:

Bachelor's degree in IT, Computer Science, or related field.

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