Customer Service Representative

A-Staffing • Japanese • 8 days ago
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Salary
$36k – $40k per year
Location
In office (Arlington Heights, 9am - 5pm)

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Oct 13, 2026.

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A-Staffing

A-Staffing is a bilingual recruiting and staffing agency based in New York that places Japanese-, Chinese- and Korean-speaking professionals with employers in the US, alongside accounting and payroll outsourcing and HR consulting services. Many of its clients are US subsidiaries of Japanese companies, including food distributors, logistics and trading firms, financial firms and manufacturers, with openings concentrated in New York and New Jersey and in Southern California around Torrance and Irvine. It recruits sales representatives and account executives, staff and senior accountants, tax associates, logistics coordinators, engineers and IT staff for client companies.
a-staffinginc.com • HQ: New York, United States • Recruiting & Staffing • Payroll Services

* Customer Service

* Service Apartment Management

* General Administration

* Assist setting up utilities for our clients.

* Support clients who have issues with their housing.

* Follow up with clients who will have renewal contract in 90 days

* Update CRM and Excel spread sheet to manage client status.

* Coordinate seminars.

* Support clients to move into the property

* Communicate with new clients and give advice via phone or web conference.

* Negotiate with property owners on behalf of clients.

* Maintain good relationship with corporate clients.

* Manage the Service Apartment daily duties.

* Support other team members.

* Perform office administration duties as needed.

* Other customer service care duties.

* Other tasks assigned by the Manager.

Regular Work Schedule: 9 am - 5 pm, Mondays - Fridays (including non-paid 1 hour lunch break)

* Proficient in business level Japanese and English

* Microsoft Office (Excel, Word, PowerPoint, Outlook) and other basic computer skill

* Communication skill

* Customer Service experience

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