IT Support Specialist

Task:

If you are familiar with Windows operating systems, Office applications, and network technologies, enjoy helping others, and have strong problem-solving skills, this is a great opportunity for you! Join our 9-member Hungarian team and support our colleagues with your knowledge and expertise.We would like you to:Creates, maintains, stops user access for employeesEnsures security through permissions and access rights for employeesManages user and network securityEvaluates existing software and hardwareResearches, recommends and purchases new software and hardwarePerforms routine updates if automatic updates are not availableInstalls and maintains new software and hardware (desktop PC, laptop, printer, mobile and network devices)Designs and installs LANs, WANs, Internet and intranet systems, and network segmentsPotentially install new/rebuild existing servers and configure hardware, services, settingsManages licensesSupervises hardware compliancySupports employees based on requests in ticketing toolSupervises approval flow for employee requests in ticketing toolSupports employees locally and with remote accessRelocates employees / departmentsResearch and recommend innovative automated approaches for system administration tasksKeeps the asset management tool up to dateCreates installation manualsUpdates Service Desk knowledgebaseCreates documentation for employee trainingProvides training for employees for new software and hardwareKeeps documentation up to date for new employees / onboardingTakes part / leads projects in IT supportMaintains contact with suppliersSupervises 3rd party (construction) workParticipate in GMP / GXP trainingsProvides on call duty to cover different shiftsOur main location is our production site on Maglódi Street 6, with support also required at our Kerepesi Street 52 and Tóth Árpád Street 4. sites 1–2 times per month.

Expectation:

What we need you to have:At least secondary education (BSc degree in IT sciences is an advantage);3+ years relevant experience in the same field;Strong written and verbal English skills;Systems Administration experience in Microsoft (O365);Experience with Microsoft Azure (Intune, user/group management, device management, cloud services)Hands-on experience in networking, including cabling, switch, and access point configuration (Aruba)Willingness to travel across Europe for business purposes.Your skills:Willingness to cooperateAbility to prioritize tasks effectivelyTaking responsibilitySituation-dependent communicationAbility to communicate at all levelsTrustworthiness, reliabilityQuality consciousnessAbility to work both independently and as part of a teamStrong problem-solving abilitiesCapable of identifying issues and implementing solutions

Other:

What we offer:

Support for work-life balance (possibility to work from home 2 days a week);Abacus is a long-term opportunity, we encourage your professional development with internal job opportunities and trainings;Quarterly company bonus;Cafeteria with optional elements;Annual salary increase;Employee referral program with high rewards;AYCM SportPass membership opportunity;Private health insurance package provided by Medicare after 6 months of employment.

Company details:

Moving Healthcare. Moving You.In Abacus Medicine Group, you’ll experience the power of Moving Healthcare. With our change mindset, we're moving the industry and improving healthcare as we broaden access to medicine.But it's not just about moving healthcare, it's about Moving You. You’ll be part of a caring community of more than 1,500 people across the World. With us, you will be valued, empowered, and have a direct impact on driving change. Let's access the future of medicine and make a difference together. Your move.