Vascular Field Service Engineer

JOB DESCRIPTION:

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• Competitive remuneration package including company car, private Medical & Life plan, Pension Plan and continuous learning opportunities within an excellent multinational working environment.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Location: North-western Poland

As a Field Service Engineer, you will be responsible for the installation, upgrades, repairs, and preventive maintenance of Vascular capital equipment. Working closely with the central dispatch team, as well as sales and clinical colleagues, you will play a key role in ensuring customer satisfaction by delivering excellent service and technical support.

This will be a full-time, field-based role requiring regular travelling across assigned territory (North-Western Poland + occasional support to Northern Europe).

What You'll do:

• Hardware/software field support: includes site inspection and site preparation, system installation, maintenance, calibration, upgrades, troubleshooting and repair, also includes demo system maintenance and preparation for congresses.
• Document field service interventions per QA system requirements.
• Report capital equipment incidents per QA system requirements.
• Provide support and technical assistance for in-house training courses and congresses.
• Provide system maintenance and troubleshooting training to customer biomedical engineering departments and Abbott sales and field clinical staff.
• Extensive national and international travel required based as per business need.

Required qualifications & background:

• A Bachelors degree in biomedical engineering, electronics, engineering or similar is preferred, but relevant experience considered.
• Prior experience in medical electronics service or related field service is required (medical devices/software based medical systems would be advantageous).
• Strong electronic and mechanical engineering skills including troubleshooting.
• Computer skills: MS Office, Linux.
• Familiarity with Cathlab/operating room procedures/protocols would be advantageous.
• Willingness to be flexible, respond at short notice to scheduling requirements, work with autonomy in a fast-paced environment.
• Fluent English and Polish (both written and spoken).
• Ability to travel (up to 80% of time).

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

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