Technical Sales Advisor

ABC Coach Works Ltd is seeking a dynamic and customer-focused Technical Sales Advisor to support the growth of its CNC Laser Cutting (Sheet & Tube) operations. The successful candidate will play a key role in business development, technical design, estimation, and customer relationship management while ensuring optimum utilization of our advanced laser cutting technology.

Key Responsibilities

• Develop and maintain relationships with clients in the construction, architectural, interior design, signage, and industrial sectors.
• Identify new business opportunities and promote CNC laser cutting services.
• Conduct site visits and assess customer requirements.
• Prepare technical proposals, quotations, and cost estimates.
• Convert client concepts and drawings into accurate CAD designs and production-ready layouts.
• Optimize material usage and nesting for cost-effective production.
• Coordinate closely with workshop operations to ensure timely execution of projects.
• Follow up on customer enquiries, quotations, and project delivery schedules.
• Maintain accurate records and update company systems.
• Handle customer concerns professionally and ensure a high level of customer satisfaction.

• Diploma or Degree in Mechanical, Manufacturing, Industrial Engineering, or a related field.
• Proficiency in CAD software and technical drawing.
• Good computer literacy skills.
• Valid driving license.

• Minimum of 2 years' experience in CAD design, technical sales, estimation, or a related field.
• Experience in metal fabrication, manufacturing, or laser cutting operations will be an advantage.

Required Competencies

• Strong communication and interpersonal skills.
• Customer-oriented mindset with excellent negotiation skills.
• Attention to detail and accuracy.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple projects and meet deadlines.
• Self-motivated, proactive, and results-driven.
• Strong organizational and follow-up skills.