IT Support Technician

Join our dynamic team as we seek a dedicated IT Support Technician to enhance our service delivery in the ICT sector. Located in the vibrant city of Port Louis, this full-time position offers an exciting opportunity for those looking to grow their careers in technology.

As an IT Support Technician, you will play a crucial role in ensuring seamless operations and troubleshooting technical issues for our clients and internal staff. Your contributions will directly support our mission of providing exceptional IT solutions and fostering innovation.

Key Responsibilities:

• Provide technical support across various platforms, including hardware, software, and network systems.
• Diagnose and resolve technical hardware and software issues in a timely manner.
• Assist in the setup and maintenance of computer systems for users.
• Collaborate with team members to improve IT processes and enhance user satisfaction.
• Document support interactions and procedures to build a comprehensive knowledge base.

Qualifications:

• Minimum education of Diploma or Bac +2 in Information Technology or related field.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills and the ability to work well with diverse teams.
• Previous experience in an IT support role is advantageous but not mandatory.

We celebrate inclusivity and seek individuals who are proactive, eager to learn, and committed to delivering the highest level of service. The potential for growth within our company is significant, providing you with the resources and opportunities to advance your career.

If you are passionate about technology and ready to make a difference, we want to hear from you. Your journey toward a rewarding career in IT starts here.