Authorisation Officer

ACCA is committed to a workplace culture which is inclusive, diverse, human and connected.

We welcome applications from candidates who meet some but not all of the criteria listed below.

We’re currently looking for an Authorisation Officer on a fixed term contract basis until April 2027. This position sits within the Authorisation team and can be hybrid based from our Glasgow office or remote based from home.

Key Responsibilities:

Reporting to the Authorisation Team Leader, on a day to day basis, you’ll carry out daily business operations to meet individual targets and team objectives.

This includes but is not limited to:

• Primarily responsible for undertaking assessment work, specifically to review member eligibility to hold a non-audit practising certificate.
• Assess practising certificate experience forms, ensuring members have completed the necessary requirements and the training records in line with ACCA procedures and policies.
• Ensure work in progress (WIP) tracker is always kept up to date, to ensure visibility of all pending work.
• Ensure accurate processing of annual renewals of practising certificates with financial payments.
• Ensure the highest quality of customer service is always provided, answering emails, correspondence and telephone calls from members providing excellent technical knowledge of matters relating to public practice.
• Demonstrate excellent technical knowledge of members in practice including; ACCA Rulebook, and practitioner information.
• Be an ambassador for ACCA, treating all internal and external customers with respect and always maintain professionalism.

The person

We’re looking for someone who has:

• Able to demonstrate the ability to apply knowledge, sound judgement and initiative within complex situations and make appropriate and measured decisions.
• Possess excellent interpersonal and communication skills with the ability to communicate effectively with both internal and external customers at all levels.
• Highly organised, logical, and methodical approach to work with very strong analytical skills and with an emphasis on attention to detail.
• Able to multi-task and experience of dealing with a high workload and working to tight deadlines with competing priorities, whilst being able to remain calm under pressure.
• I.T literate with fast and accurate data inputting skills and a sound knowledge of MS Office and ideally with experience of working with Oracle databases.

Our Benefits

We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme.

We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees.

Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform.

We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.

Interested in this role? Please click Apply to submit your application.