AI and Process Value Consultant (TS&T)

AI and Process Value Consultant (TS&T)

Location: Dublin

Career Level: 9

Innovative work. A unique, diverse workplace environment. Unrivalled industry and functional expertise. Continuous learning and development opportunities. Competitive employee benefits. Core values drive everything we do. These are just some of the reasons why we’re consistently recognised as one of the best companies to work for, and why our people choose Accenture.

Unleash your talents and apply the new, now with a career that redefines and rapidly reinvents business!

About TS&T Ireland

Technology Strategy and Transformation (TS&T) a key part of our growing Digital Core service. Here, we develop company-wide IT and digitalisation strategies that exploit ground-breaking technologies and strategically advise our Fortune 500 CIO clients on how to reinvent their IT operating models, enterprise and data architectures, take advantage of cloud, and improve the value they are getting from their IT investments. Our practice has been consistently rated as the best team in the industry by the Financial Times based on client ratings and was key for Accenture to be named a leader by Forrester.

The Opportunity for You

We are looking for a motivated AI and Process Value Consultant to join Accenture Consulting. You will help clients reimagine end-to-end business processes using AI, generative AI, intelligent automation, data and digital platforms-turning promising ideas into practical change and measurable business value.

This role suits candidates with a strong consulting foundation and experience across several areas such as process improvement, value analysis, AI-enabled transformation, operating model design, change and delivery.

In this role, you will work with client leaders, process owners, frontline teams, industry specialists, data and AI practitioners, designers, architects, engineers and change teams. Together, you will identify high-value opportunities, redesign work around people and AI, shape value cases and roadmaps, and support solutions from discovery through implementation and continuous improvement.

What you will help clients do

• Identify and prioritise end-to-end processes where AI, generative AI, agents or automation can improve growth, experience, productivity, quality, speed, cost or risk.

• Assess current processes, pain points, work patterns, data, controls, systems, roles and performance using interviews, workshops, process analysis and available evidence.

• Define the ambition, value drivers, measurable outcomes and business case for AI-enabled process reinvention.

• Design future-state processes that make clear what people, AI agents, automation and platforms will do, including decision points, hand-offs, controls and human oversight.

• Shape practical transformation roadmaps that connect process, data, technology, operating model, workforce, change and Responsible AI requirements.

• Support rapid proofs of value, pilots and scaled implementation, helping teams learn quickly while maintaining appropriate governance and controls.

• Track value after implementation, identify improvement opportunities and help clients build the capability for continuous reinvention.

What you will do

• Conduct research, benchmarking, maturity assessments, process analysis and root-cause analysis to establish a fact base for change.

• Facilitate stakeholder interviews, discovery workshops, process walkthroughs and future-state design sessions.

• Map current and future processes, customer and employee journeys, decisions, pain points, roles, data needs, controls and enabling technologies.

• Assess and prioritise AI use cases based on value, feasibility, data readiness, risk, adoption and scalability.

• Develop value trees, benefit hypotheses, business cases, investment profiles, KPI frameworks and implementation roadmaps.

• Translate business needs into clear process and solution requirements for AI, data, platform, automation and engineering teams.

• Define how AI agents should behave within redesigned processes, including autonomy boundaries, exception handling, human-in-the-loop controls and performance measures.

• Develop concise presentations, reports and recommendations that help senior stakeholders make informed decisions.

• Support delivery planning, testing, adoption, governance, benefits tracking and continuous improvement across transformation workstreams.

• Contribute to proposals, points of view, reusable assets and the continued growth of Accenture's AI and process reinvention capability.

Experience requirements

• Experience in consulting, process excellence, business transformation, operational improvement, AI-enabled change or a related field.

• Experience supporting process analysis, redesign or transformation work from discovery through implementation.

• Experience building trusted relationships and working with business, technology and delivery stakeholders.

Core skills we expect everyone to bring

• AI awareness and curiosity: a practical understanding of generative AI, agents, data and automation, and how they can reshape business processes and decisions.

• Process and value thinking: the ability to understand work end to end, identify root causes and connect improvement ideas to measurable outcomes.

• Strong communication and storytelling: the ability to simplify complex ideas, explain recommendations clearly and tailor messages for different audiences.

• Project and change skills: experience helping teams plan, organise, govern and embed change in complex environments.

• Collaboration and adaptability: confidence working across business, industry, design, data, AI, technology and delivery teams.

• Structured problem solving: the ability to work through ambiguity, test assumptions, analyse evidence and turn insights into practical next steps.

• Responsible judgement: awareness of AI risk, controls, ethics, privacy, security and the importance of meaningful human oversight.

Experience across several of these areas

Candidates should bring experience in some of the areas below and a willingness to build broader capability over time. These are examples of the work our teams do; they are not all mandatory requirements.

• Process excellence and redesign: process discovery, mapping, simplification, standardisation, Lean, continuous improvement, customer journeys or service design.

• AI-enabled process reinvention: generative AI, agentic workflows, intelligent automation, decision support, human-machine collaboration and AI use-case prioritisation.

• Value strategy and realisation: value trees, benchmarking, business cases, benefits definition, investment roadmaps, KPI design and value tracking.

• Operating model and workforce change: roles, decision rights, governance, skills, capacity, ways of working, adoption and organisational change.

• Data, digital core and platforms: data readiness, enterprise applications, workflow platforms, cloud services, integration and technology foundations that enable AI at scale.

• Responsible AI and governance: risk assessment, model and agent controls, privacy, security, compliance, explainability, monitoring and human oversight.

• Transformation delivery: agile delivery, pilots, implementation planning, stakeholder engagement, change impact, testing, governance and benefits realisation.

Who will thrive in this role

• Curious consultants who enjoy understanding how work happens and imagining a better, AI-enabled way of doing it.

• Practical problem solvers who can move between strategic ambition, process detail and delivery realities.

• Collaborators who listen well, build trust and bring business and technology teams together around shared outcomes.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities