Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Python (Programming Language)

Good to have skills : NA

Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems - including Python-driven data pipelines and the Snowflake Data Warehouse. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.

Roles & Responsibilities:

Expected to perform independently and become an SME, particularly in Python-based workflows and Snowflake Data Warehouse operations.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems, including data discrepancies traced across Python transformation layers and Snowflake pipelines.

Collaborate with cross-functional teams to identify root causes and implement effective fixes.

Document troubleshooting steps and resolutions - including Python scripts and Snowflake SQL queries used during investigations - to build a knowledge base for future reference.

Assist in the continuous improvement of support processes and tools, including Python-based automation to reduce manual diagnostic effort.

Provide timely updates and clear communication to stakeholders regarding issue status and resolution progress.

Professional & Technical Skills:

Must Have: Proficiency in Python (Programming Language) and hands-on experience with Snowflake Data Warehouse.

Strong problem-solving abilities with experience in debugging and troubleshooting Python applications and Snowflake SQL queries.

Familiarity with monitoring tools and techniques to track system health and performance, including Snowflake Query Profiler and warehouse utilization metrics.

Ability to analyze logs, Python stack traces, and Snowflake system outputs to identify anomalies and potential issues.

Experience working in a fast-paced environment requiring quick response and resolution times.

Additional Information:

The candidate should have a minimum 3 years of experience in Python (Programming Language) hands-on Snowflake experience is required.

This position is based at our Bengaluru office.

A 15 years full time education is required.15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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