Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP ABAP Development for HANA

Good to have skills : NA

Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires continuous monitoring and analysis to ensure smooth operation and minimal disruption. The position demands a dynamic approach to troubleshooting, collaborating with different teams to maintain system integrity and support business continuity effectively.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.

- Responsible for team decisions.

- Engage with multiple teams and contribute on key decisions.

- Provide solutions to problems for their immediate team and across multiple teams.

- Coordinate with stakeholders to prioritize and address critical system issues promptly.

- Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.

- Drive continuous improvement initiatives to optimize support processes and system performance.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in SAP ABAP Development for HANA.

- Experience in debugging and troubleshooting complex SAP ABAP programs and HANA database interactions.

- Strong knowledge of SAP system architecture and integration points.

- Ability to analyze system logs and performance metrics to identify root causes of issues.

- Familiarity with transport management and change control processes within SAP environments.

- Skilled in collaborating with cross-functional teams to implement effective solutions.

Additional Information:

- The candidate should have minimum 5 years of experience in SAP ABAP Development for HANA.

- This position is based at our CODC1A - SEZ office.

- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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