Operations Engineer

Project Role : Operations Engineer

Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.

Must have skills : Network Infrastructures, SRE

Good to have skills : NA

Minimum 7.5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:

A SRE Engineer - A Network SRE ensures the reliability, availability, and performance of enterprise network services through automation, proactive monitoring, and continuous improvement. The role focuses on reducing outages, improving operational efficiency, and maintaining SLA/SLO compliance.

Roles & Responsibilities:

Roles & Responsibilities:

Develop and maintain network automation solutions to reduce manual effort and operational risk.

Drive proactive monitoring, alerting, and incident prevention initiatives.

Lead and support major incident resolution and problem management activities.

Implement auto-remediation and self-healing capabilities for network services.

Perform capacity planning, performance analysis, and trend forecasting.

Collaborate with Network, Security, Cloud, and Application teams to improve end-to-end service stability.

Create and maintain SOPs, runbooks, and operational documentation.

Analyze logs, telemetry, and monitoring data to identify recurring issues and technical debt.

Drive continuous improvement initiatives focused on resiliency, efficiency, and automation

Mentor operations teams and promote SRE best practices across the network organization

Professional & Technical Skills:

Must To Have Skills: JNCIP MIST AI , CCNP , Cisco DevNet, PCEP

Python / Automation , Genesys & Oracle SBC

Network Observability & Monitoring

SD-WAN (Cisco, Juniper, Arista)

SASE / Prisma Access

Routing & Switching (BGP, OSPF, MPLS)

Incident & Problem Management

Infrastructure as Code (IaC)

Performance & Capacity Management

Log Analytics and Telemetry

DevOps / CI-CD Integration for Network Operations

Additional Information:

- The candidate should have minimum 7.5 years of experience in Network Infrastructures.

- This position is based at our Bengaluru office.

- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.