Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : PTC Windchill
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the overall efficiency of business processes, all while maintaining a focus on delivering high-quality support to users and stakeholders.
Roles & Responsibilities:
Develop and customize PTC Windchill modules based on business requirements.
Implement workflows, UI customizations, and Info*Engine tasks for system enhancements.
Collaborate with functional and technical teams to deliver high-quality solutions on time.
Troubleshoot and resolve application, performance, and integration issues effectively.
Participate in code reviews, unit testing, and documentation.
Knowledge of ESI, ODATA, REST, Interfaces, and Integrations is a plus.
Professional & Technical Skills:
-Strong knowledge of PTC Windchill customization and configuration.
-Proficient in Java, JSP, Windchill APIs (JCA, OOTB services) for custom development.
-Experience with Workflows, Lifecycle templates, and Access Control policies.
-Familiar with SQL/Oracle DB concepts, Info*Engine tasks, and basic integrations.
-Understanding of Agile methodology and version control tools (Git/SVN).
Additional Information:
- The candidate should have minimum 6 years of experience in PTC Windchill.
- A 15 years full time education is required.
- This position is based at our Bengaluru office.
15 years full time educationAbout Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.