POSITION TITLE: HR Service Delivery Manager
WORK SETUP: RTO
OVERALL PURPOSE:
RESPONSIBILITIES:
Incumbent is responsible to lead HR Operations. These core delivery areas are:
HR Operations - Talent acquisition
HR Operations - Workforce Administration
HR Operations - Overall Hire to retire
OTHERS:
Project Shift Schedule: Night Shift
Project Rest Day: Weekends Off
Project/Team Location: Quezon City, Cyberpark Tower 1SKILLS AND QUALIFICATIONS:
Incumbent must have solid experience in running HR Operations for multiple Geographies Exposure to North Americas HR Operations is preferred
Should be proficient in understanding various facets of Hire to retire journey
Incumbent should have exposure Experience in managing HR Operations for an employee base of > 1,000
Should have led a team of more than 20 employees in a complex Operations environment
Should have good experience in managing, running and instituting HR Controls and mitigating Risk in large set up
Should be abreast with latest technology in the HR Operations space and should be able to roll out automation as required by the operations
Should know concepts of Operations excellence (or any other quality management tools)
KEY QUALIFICATIONS/SKILLS
- Standard HR Service Delivery Exec Profile
- 15 years+ industry experience
- 8 years+ supervisory experience
- No Domain
Open to undergraduates with relevant experience
Bachelor’s Degree or equivalent work experience, preferably with a focus in Human Resources Management or Business Management
Domain Skills/Experience (Only if applicable)
Requirement (Preferred/Required)
Operational Excellence
Stakeholder Management
People Management
Leading with Data & Insights
Talent Management
Advocate & Influence staffing best practice
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

