Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Microsoft SharePoint Online Administration, Microsoft Teams Infrastructure
Good to have skills : Microsoft Power Apps
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
Experienced Microsoft 365 Collaboration Engineer with strong hands-on knowledge across core M365 applications, including SharePoint, OneDrive, Microsoft Teams, Messaging (Exchange Online), and Teams Enterprise Voice. The role involves day-to-day administration, troubleshooting, automation, and continuous improvement of collaboration services.
Management Level :10
Work Experience: 4-6 Years
Work location: Kolkata
Must Have Skills: SharePoint Online, OneDrive, Teams
Good To Have Skills: PowerApps, Enterprise Voice
Job Requirements:
Create and manage SharePoint Online sites, including site structure, permissions, and custom permission levels.
Perform SharePoint page customization using out-of-the-box features such as web parts, templates, and layouts.
Administer and support OneDrive for Business and user access scenarios.
Troubleshoot and resolve issues across SharePoint Online, Exchange Online (Messaging), and Microsoft Teams.
Manage and support Microsoft Teams, including team creation, channel management (standard, private, and shared), and end-user issues.
Develop and maintain scripts using SharePoint PowerShell and PnP PowerShell for automation, reporting, and remediation tasks.
Provide operational support and troubleshooting for Teams Enterprise Voice (EV), including basic calling, policies, and user configuration (considered an added advantage).
Support SharePoint migration activities using the SharePoint Migration Tool and assist with planning and execution.
Monitor service health, investigate incidents, and collaborate with cross-functional teams to ensure service stability.
Follow governance, security, and best practices across M365 collaboration workloads.
**Required Skills & Knowledge**
Strong hands-on experience with SharePoint Online, permissions, and site administration.
Working knowledge of Microsoft Teams and Exchange Online (Messaging).
Experience with PowerShell and PnP PowerShell scripting.
Good understanding of M365 collaboration architecture and governance.
Strong troubleshooting and analytical skills.
Good to Have
Knowledge of Teams Enterprise Voice.
Experience with automation and reporting for M365 workloads.
Exposure to large-scale SharePoint or M365 migrations.
Additional Information:
- The candidate should have minimum 3 years of experience in Microsoft SharePoint Online Administration.
- This position is based at our Kolkata office.
- A 15 years full time education is required.15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.