Order to Cash Operations Senior Analyst

Skill required: Order to Cash - Order to Cash (OTC)

Designation: Order to Cash Operations Senior Analyst

Qualifications: BBA/BCom/Bachelor’s degree with Finance specialization

Years of Experience: 5 to 8 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• The OTC Senior Analyst will be responsible for delivering Order-to-Cash operations while ensuring adherence to SLAs, quality standards, and internal controls. The role involves managing Accounts Receivable, Collections, Cash Application, Dispute Resolution, Credit Management, Customer Master Data, and Reporting activities. The candidate will work closely with client stakeholders and cross-functional teams to drive pr

• Optimizing working capital providing real time visibility and end to end management of revenue and cash flow and streamlining billing processes This team over looks the entire processes that starts from customers inquiry sales order to delivery and invoicing The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers The role requires a good understanding of cash applications the process of applying unapplied cash reconciliation of suspense account in cash application and process them from payment receipt to finalization
• An end-to-end process that addresses all aspects of collecting cash from initial order receipt and credit authorization to collections and revenue assurance activities.

What are we looking for?

• Primary skill - Order to Cash (OTC)

• • Bachelors degree in Commerce, Finance, Accounting, or related field.
• • 4-7 years of experience in OTC Accounts Receivable operations.
• • Strong understanding of Collections, Cash Application, Credit Management, and Dispute Resolution.
• • Experience working with ERP systems such as SAP, Oracle, or JDE.
• • Advanced Excel and reporting skills.
• • Strong analytical and stakeholder management capabilities

Roles and Responsibilities:

• Collections & Dispute Management

• • Manage customer collections and follow-up on overdue invoices.
• • Review aging reports and proactively resolve outstanding balances.
• • Investigate and resolve customer disputes and deductions.
• • Issue customer statements and dunning letters.
• Cash Application
• • Apply customer payments, remittances, credits, and adjustments accurately.
• • Research and resolve unapplied and unidentified cash.
• • Ensure timely reconciliation of cash postings.
• Credit Management
• • Perform customer credit reviews and maintain credit limits.
• • Support credit risk assessments and recommendations.
• • Monitor blocked orders and facilitate release approvals.
• Invoicing & Customer Management
• • Support invoice generation and billing validation.
• • Maintain customer master data accurately.
• • Coordinate with sales and customer service teams to resolve billing issues.
• Reporting & Month-End Close
• • Prepare AR aging and collections reports.
• • Support month-end activities, reconciliations, and journal entries.
• • Ensure compliance with SOX and internal control requirements.
• • Assist in audit requests and documentation
• Continuous Improvement
• • Identify process improvement opportunities.
• • Participate in transformation and automation initiatives.

• • Support knowledge sharing and mentoring of junior team membersBBA,BCom,Bachelor’s degree with Finance specialization

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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