Packaged/SaaS Application Engineer
As a Packaged Software as a Service Application Engineer, you will spend your day configuring and supporting packaged or cloud-based applications to meet evolving business requirements. Your work involves managing application features, overseeing release processes, and ensuring the overall stability and performance of the systems. Collaboration with various teams to align technical solutions with organizational goals is a key part of your daily activities, along with troubleshooting and resolving issues to maintain seamless operations.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather requirements and translate them into effective application configurations.
- Monitor system performance and proactively identify areas for improvement to enhance user experience.
- Document configuration changes and maintain detailed records to support knowledge sharing and compliance.
- Assist in training and supporting end-users to maximize the value of the applications.
- Continuously update knowledge on new features and best practices to ensure the application remains current and effective.
Professional & Technical Skills:
- Required Skill: Expert proficiency in Workday Core HCM.
- Strong understanding of Workday configuration and integration capabilities.
- Experience with Workday reporting and analytics tools to support data-driven decision making.
- Familiarity with APIs and low-code platforms to extend application functionality.
- Ability to troubleshoot and resolve complex application issues efficiently.
- Excellent communication skills to facilitate collaboration across technical and non-technical stakeholders.
Additional Information:
- The candidate should have minimum 2 years of experience in Workday Core HCM.
- This position is based at our Manila office.
Minimum 2 year(s) of experience is required
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.