ServiceNow Forward Deployed Engineer
First seen by Alion on Nov 8, 2026. Accenture scores A on the Alion truth index.
ServiceNow Forward Deployed Engineer — Application Architecture Manager | Senior Level | Full time | Amsterdam
Accenture is ServiceNow’s #1 and most comprehensive partner globally, recognised as:
- 2025 Worldwide Global Elite Partner of the Year
- 2025 Worldwide GenAI Customer Value Partner of the Year
- 2025 Worldwide Telco Industry Partner of the Year
- 2025 EMEA Transformation Partner of the Year
We are rapidly expanding our ServiceNow Business Group in the Netherlands and Nordics and are looking for Forward Deployed Engineers to help clients transform, innovate and achieve measurable outcomes.
Key Responsibilities
- Forward deployed delivery: Work embedded with client teams as the hands-on technical lead, turning business problems into ServiceNow solutions in production.
- Problem shaping: Combine business process insight with engineering skills to challenge requirements and shape practical solutions.
- Rapid prototyping: Build prototypes, PoCs and MVPs quickly to validate ideas and show value early.
- AI-powered development: Use AI to configure and develop workflows, applications and platform capabilities across ServiceNow modules such as ITSM, ITOM, CSM and HRSD.
- AI and agentic solutions: Deploy Now Assist, AI Agents and agentic workflows that are governed, secure and value-driven.
- Production delivery: Take solutions from prototype through testing, deployment and go-live.
- High-ambiguity delivery: Thrive where requirements are incomplete and rapid experimentation is needed.
- Value realisation: Focus on measurable business outcomes, not just technical requirements.
- Documentation: Maintain clear technical documentation for delivered solutions.
- Continuous learning: Stay current on ServiceNow releases, AI innovation and certifications.
- Mentoring: Coach colleagues in technical and client-facing skills.
How We Reinvent
At Accenture, our teams operate within one of our core service lines— Digital Core, Industry & Enterprise, Supply Chain & Engineering, Cybersecurity, Song, Finance, Talent, Client Groups, Global Operations, Reinventions Services —each designed to drive reinvention at scale. This role falls under Digital Core where we combine deep industry expertise with cutting-edge technology to deliver 360° value to our clients.
You’ll be part of a multidisciplinary team, working collaboratively to solve complex challenges and shape the future of intelligent business. Whether it's transforming digital cores, embedding AI into operations, or designing human-centric experiences, our teams are empowered to innovate boldly and deliver measurable impact.
We go to market by industry, leveraging our global delivery network and strategic partnerships with ecosystem leaders like Microsoft, AWS, and Google. Our culture of shared success and continuous learning ensures that every team member contributes to—and benefits from—our reinvention journey.