Intern - Channel & Partner Operations

About the Role

We are looking for a detail-oriented and proactive E-commerce Store Operations Intern to support our operations team in managing and optimizing online stores across various marketplaces. You will work closely with internal teams, business partners, and external stakeholders to ensure smooth day-to-day store operations, accurate product listings, and effective campaign execution.

Key Responsibilities

• Assist in coordinating with business partners, internal teams, and external partners to execute daily e-commerce operational requests.
• Support promotional price setup and ensure all pricing is accurate and aligned with campaign terms and conditions.
• Conduct daily price checks and monitor product pricing across marketplaces.
• Assist in setting up and managing campaign banners, ensuring timely uploads and removal after campaigns end.
• Support new product uploads and updates, ensuring product information, images, and content are accurate and properly displayed.
• Monitor daily store content, product listings, banners, and promotional materials to maintain consistency and accuracy.
• Track store exposure and campaign performance, including homepage banners, category banners, clicks, CTR, and conversions.
• Assist in preparing performance reports and compiling store traffic data from feeds, livestreams, and video content.
• Monitor competitor activities, including campaigns, store promotions, keywords, product trends, and marketplace exposure.
• Support keyword optimization initiatives and provide suggestions to improve product visibility.
• Assist Brand Managers with data compilation, basic analysis, and other ad-hoc operational tasks.

Requirements

• Final-year university students or fresh graduates are welcome to apply.
• Interest in e-commerce, marketplace operations, and the digital business landscape.
• Familiarity with e-commerce platforms such as Shopee, Tokopedia, Lazada, or TikTok Shop is a plus.
• Basic proficiency in Microsoft Excel and Google Sheets.
• Good analytical and problem-solving skills, with attention to detail.
• Strong communication and coordination skills.
• Proactive, organized, and eager to learn in a fast-paced working environment.

What You’ll Gain:

• Practical knowledge and skills through real-world job training.
• Exposure to key areas of the e-commerce industry.
• Opportunities to work alongside industry professionals and grow your network.
• A strong foundation to help you launch your career.