Project Manager, Migration Services
Confirmed on the employer's own hiring board on Nov 14, 2026. First seen by Alion on Nov 14, 2026. Acquire Intelligence scores B on the Alion truth index.
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Primary Role Responsibilities
The Project Manager - Migration Services is responsible for planning, coordinating, and driving the execution of client migration projects from legacy platforms to the new Riskonnect solutions.
This role ensures that migrations are delivered on time, within scope, and with controlled risk, by orchestrating cross-functional teams, managing dependencies, and maintaining clear communication with clients and internal stakeholders.
Essential Duties:
As a Project Manager in the Migration Services Team your essential duties will include:
- Plan and manage migration delivery
o Build and maintain detailed migration project plans covering discovery, build, test, and go-live
o Manage timelines, milestones, dependencies, and prioritization
o Ensure alignment between delivery teams and client availability
- Coordinate cross-functional teams
o Orchestrate work across Business Analysts, Analytics Engineers, QA, and Technical teams
o Ensure clear ownership, handoffs, and sequencing of activities
o Facilitate delivery meetings and regular project check-ins
- Manage scope, risks, and dependencies
o Identify, assess, and track project risks, issues, and assumptions
o Manage scope changes and ensure impacts are understood and agreed
o Proactively escalate risks related to config, data, reporting, or client readiness
- Drive client communication and alignment
o Act as the primary point of contact for clients on delivery execution
o Set and manage expectations regarding scope, timelines, and responsibilities
o Communicate clearly on progress, risks, and next steps
- Support quality and go-live readiness
o Ensure testing, UAT, and validation activities are planned and completed
o Track defect resolution and readiness criteria
o Coordinate cutover, go-live, and post-go-live stabilization
- Contribute to delivery standards and continuous improvement
o Maintain project documentation, status reporting, and governance artifacts
o Capture lessons learned and improvement opportunities
o Contribute to standard project templates and delivery best practice
Join the A-Team and experience the A-Life!