International Payments Lead

As the International Payments Lead, you will be responsible for leading and developing a high-performing team of Payments Coordinators and Senior Coordinators.

You’ll oversee the delivery of a critical global service that supports payroll-related payments, including salaries, statutory obligations, and third-party transactions, within a complex, compliance-driven environment.

Your leadership will ensure operational excellence, client satisfaction, and continuous improvement across all aspects of international payments.

On a typical day, it looks like this...

• Overseeing and authorising payment processing across multiple client bank accounts
• Ensuring the accuracy and completeness of payment documentation and reconciliations
• Leading investigations into complex or unfamiliar transactions and resolving escalations
• Monitoring account balances and turnover, and reporting to internal and external stakeholders
• Managing the daily upload and allocation of banking transactions into the finance system
• Providing strategic leadership and day-to-day guidance to the Payments team
• Driving team performance, engagement, and professional development
• Collaborating with internal departments and clients to ensure service excellence
• Identifying and implementing process improvements to enhance efficiency and compliance

Does this sound like you?

• Be a confident and inspiring leader, capable of motivating and developing a diverse team
• Communicate effectively across global teams and build strong client relationships
• Bring deep expertise in international payments and financial operations
• Thrive under pressure, especially during high-volume periods such as month-end
• Demonstrate strong people management skills and a passion for team growth
• Be proactive and solutions-focused, always looking for ways to improve service delivery
• Uphold the highest standards of accuracy, compliance, and customer service