Customer Advisor (M/F)
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Location
In office (Étrelles)
Employment
Full-Time
Confirmed on the employer's own hiring board on Nov 15, 2026. First seen by Alion on Nov 2, 2026. Actual Group scores A on the Alion truth index.
Overview
Company
Impact
Profile match
Actual Group is a French employment and HR services group headquartered in Laval that runs the Actual network of more than 600 temporary staffing and recruitment agencies. Led by Samuel Tual, it covers temporary work, permanent and executive recruitment, work-integration staffing, interim management, training and HR consulting, is the largest work-integration temp provider in France and operates in France, Spain, Portugal and Switzerland with about 3,825 staff. Its listings are mostly placements for client companies, such as heavy goods drivers, machine and line operators, plant drivers and catering staff, alongside branch sales and recruitment roles.
This position is NOT telemarketing!
ACTUAL TERTIAIRE is looking for several CUSTOMER SERVICE REPRESENTATIVES (M/F) for one of its clients specializing in call centers, for their site based in Etrelles (35).
To strengthen the teams, your missions will be:
- Inform and assist customers with their questions or issues
- Receive incoming calls according to the assigned client
- Enter information into internal software
- Ensure customer satisfaction
- Back office operations
Working hours: 35h/week: from Monday to Saturday - from 08:00 to 20:00 - if working on Saturday - there is 1 day off during the week.
- Remuneration: SMIC + mileage allowance
- > On-the-job training from 1 to 3 weeks + 1 welcome day depending on the project
> Possibility of teleworking (1 to 4 days/week) + bonuses based on objectives: after 3-4 months of training and depending on the manager's assessment.
Recruitment process:
> Telephone interview / Spelling test / Collective information session (Tuesday or Thursday)
- Are you looking for your first job in the service sector?
- Do you enjoy customer contact, and is customer satisfaction your priority?
- Are you comfortable with computer tools?
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