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Location
In office (Lyon)
Seniority
Senior · 5+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 6, 2026. First seen by Alion on Nov 5, 2026. Actual Group scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Actual Group is a French employment and HR services group headquartered in Laval that runs the Actual network of more than 600 temporary staffing and recruitment agencies. Led by Samuel Tual, it covers temporary work, permanent and executive recruitment, work-integration staffing, interim management, training and HR consulting, is the largest work-integration temp provider in France and operates in France, Spain, Portugal and Switzerland with about 3,825 staff. Its listings are mostly placements for client companies, such as heavy goods drivers, machine and line operators, plant drivers and catering staff, alongside branch sales and recruitment roles.

Your daily challenges

As a true conductor of the workstation and connected collaborative environments, you will work at the intersection of project management (Build) and operational excellence (Run & MCO):

1. Project Management & Coordination (Build)

Define, plan, and manage project backlogs for Digital Workplace evolution (deployments, tool migrations, new services).

Manage partner/vendor relationships and lead regular governance committees.

Support change management: ensure that every technical evolution meets the concrete needs of business teams.

2. Delivery & Performance Guarantee (Run)

Ensure smooth delivery within your scope: managing critical incidents, prioritizing requests, and proactive problem management.

Guarantee service continuity by participating in the on-call system and interventions during non-working hours (HNO).

3. Operational Maintenance (MCO) & Innovation

Monitor obsolescence, apply security patches (WUCP patching), and ensure overall fleet compliance.

Drive user experience and fleet health through proactive supervision and observability (Nexthink, real-time KPIs, management dashboards).

Industrialize and automate configurations and solution deployments.

Your technical playground

You will work in a modern, hybrid, and multi-device ecosystem

Modern Workplace & Workstations: Windows, VDI, Intune, MECM (SCCM), WUCP, multi-OS fleets (Android, WebOS, iOS/macOS).

Smart Office & Connected Workspaces: Booking solutions (Jooxter, GoBright) and intelligent digital signage (Smart POS).

Security & Observability / DEX: Nexthink, EDR / Microsoft Defender for Endpoint (MDE), Netskope.

Methods & Tools: ITIL best practices, ServiceNow.

You have a sense of service, team spirit, and a strong appetite for enhancing user experience.

Experience: 5 to 10 years of experience in technical project management, delivery management, or Digital Workplace engineering, ideally acquired in large account environments or IT service companies (ESN).

Key skills

Mastery of Microsoft environments (Intune, MECM, Windows) and Digital Experience Monitoring (DEX) tools.

Solid culture of Smart Office tools (digital signage, room/desk booking).

Proven practice of ITIL processes (major incident management, changes, problems).

Soft skills

Excellent interpersonal skills, unifying leadership, and a sense of diplomacy to engage various stakeholders.

Rigor, proactivity, ability to make decisions and manage priorities under operational pressure.

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