D365 CRM Functional consultant
First seen by Alion on Nov 6, 2026.
Experience - 2 to 5 Years
Work Mode - Hybrid
Work Location - Hyderabad
Role - We are mainly looking for D365 Functional Consultant candidate (CRM Module). Interested candidates kindly share your CVs at [HIDDEN TEXT].
Roles & Responsibilities • Gather and understand business requirements from clients.
Configure Microsoft Dynamics 365 CRM based on business needs.
Work on CRM modules such as Sales, Customer Service, Marketing, or Field Service.
Create and maintain forms, views, dashboards, business rules, workflows, and security roles.
Prepare functional documents and support solution design.
Coordinate with technical teams for customisation and integrations.
Support testing (SIT/UAT), deployment, and post-go-live activities.
Conduct user training and provide functional support when needed.
Required Skills
4–8 years of experience in Microsoft Dynamics 365 CRM Functional Consulting.
Hands-on experience with Dynamics 365 CE.
Good understanding of CRM configuration and customisation.
Experience with Power Platform (Power Apps and Power Automate) is preferred.
Strong requirement gathering and client communication skills.
Ability to work independently and as part of a team.
Experience working with international clients.
Preferred
Microsoft Dynamics 365 Certification is a plus.