HCM Workday Functional Analyst

Compensation

Job Description Summary

The Workday Functional Analyst supports operational excellence by configuring the assigned Workday ERP functional area in accordance with regulatory, college, and system-governance requirements. This position improves processes and reporting, maintains system configuration, and partners with stakeholders on upgrades and new implementations. As the functional area’s primary point of contact and subject matter expert, this position resolves daily issues, creates training resources and job aids, and oversees report development and data integrity.

This position reports directly to Human Resources supporting Workday HCM and maintains a functional reporting relationship with the Workday Systems Administrator.

The starting salary is $58,305. Any salary amount above this is dependent on an individual's qualifications.

Job Description

Responsibilities and Duties Include:

• Serves as the primary point of contact and subject matter expert for the functional area, providing daily user support, resolving basic to complex issues, and managing business process workflows, enhancements, and modifications.
• Manages configuration and maintenance for the functional area, including embedding and updating job aids, troubleshooting system access issues, and maintaining knowledge of security roles.
• Monitors the What’s New in Workday report and other Workday communications to identify and implement new features and updates and remain informed about system performance issues.
• Collaborates with functional area colleagues and cross-functional partners across the college to complete system upgrades, conversions, testing, and new implementations.
• Supports testing and the development of end-user documentation, training programs, and materials for college personnel by aligning system capabilities with college needs through written documentation, video recordings, one-on-one sessions, and virtual or in-person group training.
• Develops and documents solutions to user requests, reviews past and incoming requests to identify recurring issues, and recommends solutions that improve efficiency.
• Creates reporting tools and custom reports for the functional area, including running queries, analyzing data integrity, and recommending process improvements.
• Develops and supports reporting tools, performs basic to complex data analysis and research, and recommends improvements to reporting and data extrapolation methodologies.
• Analyzes and improves business practices and processes, collaborating with stakeholders to streamline workflows across functional areas.
• Builds relationships with other Florida Colleges to share and gather information about business processes and practices.
• Keeps a record of operating procedures and may share position specific knowledge, including use of collegewide ERP and related system processes, by providing guidance on standard operations and established departmental procedures as needed.
• Provides service to the college through participation in events, committees, and other college activities.
• Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
• Strictly honors the privacy, security, and confidentiality of records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.
• Provides service excellence through courteous, informed, accessible, and professional engagement.
• Performs other duties as assigned.

QUALIFICATIONS

Required: An associate’s degree with two (2) years of experience using technology to solve business related problems, or a combination of education and/or applicable experience equal to four (4) years.

Additional Requirements: A criminal background check will be conducted.

Preferred: Work experience in higher education and/or Workday.

General Knowledge, Skills, and Abilities

• Ability to work successfully in a multi-cultural environment.
• Adaptability to Change - able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
• Analytical Aptitude & Problem Solving - able to analyze information, problems, situations, practices and/or procedures, collect and interpret data, reason logically, establish facts, identify and define existing and potential issues, recognize the interrelationships among elements, draw valid conclusions, develop recommendations, as well as alternative courses of action, select appropriate course, follow up, and evaluate.
• Communication - able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Critical Thinking & Judgement - able to make well-reasoned, sensible, and timely decisions based on careful, objective review and informed analysis of available information, considerations, and other factors.
• Detail Oriented - Proven accuracy and attention to detail.
• Ethics - able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
• Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.
• Organization & Time Management - able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
• Problem Solving - proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
• Relationship Management - able to personally provide high level of interactive service to others, building relationships and addressing identified needs.
• Results Orientation - proven ability to set and exceed established targets.
• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
• Team Orientation & Interpersonal - highly motivated team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.

Application Process: All applicants must submit a completed online SF application, a letter of intent, an up-to-date resume/curriculum vitae, and unofficial academic transcripts (if applicable) to be considered for this position. Unofficial transcripts are only accepted for review purposes, official transcripts are required prior to any offer of employment being made.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu/eaeo

Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: [email protected]

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.