Business Development Manager

Introduction Adapt IT is looking for a commercially driven Business Development Manager to grow the EasyRoster business through new client acquisition and expansion of existing accounts. You’ll own the full B2B sales cycle, from prospecting and qualifying opportunities to presenting solutions, negotiating and closing deals, while building strong relationships with existing customers and identifying opportunities for further growth. Duties & Responsibilities

What you’ll do

• Generate and close new business opportunities.
• Build and manage a healthy sales pipeline.
• Prospect through networking, referrals, outbound activity and marketing leads.
• Conduct needs analysis and demonstrate EasyRoster solutions.
• Prepare proposals and lead commercial negotiations.
• Grow existing accounts through upselling and cross-selling.
• Build strong relationships with key customer stakeholders.
• Manage CRM activity, forecasting and sales reporting.
• Collaborate with marketing on campaigns and lead generation.
• Provide customer and market insights to support EasyRoster’s future growth.
• Identify new markets, sectors and business opportunities.

 The person who will succeed in this role

You’re likely to thrive at EasyRoster if you are:

• A hunter: you’re comfortable prospecting, opening new conversations and creating opportunities rather than waiting for leads.
• Commercially curious: you want to understand how a customer makes money and where technology can create measurable value.
• Consultative: you ask good questions before proposing a solution.
• Target-driven: revenue targets motivate you and you take ownership of your pipeline.
• Resilient: you understand that B2B sales requires persistence and consistent follow-through.
• Credible: you can confidently engage everyone from operational users to senior decision-makers.
• Organised: you can manage multiple opportunities and accounts without losing attention to detail.
• Insightful: you listen to customers and can turn what you hear into useful commercial and product insight.
• Collaborative: you’re comfortable working across sales, marketing, implementation, support and product teams.

Desired Experience & Qualification

What you’ll bring

• 3 years’ B2B sales/business development experience, preferably in software, SaaS or technology.
• Proven success in new business development and achieving sales targets.
• Experience growing existing customer accounts.
• Strong prospecting, negotiation and closing skills.
• CRM pipeline management and forecasting experience.
• A consultative approach to solution selling.
• Excellent communication, presentation and relationship-building skills.
• Workforce management industry knowledge would be advantageous.
• A relevant tertiary qualification is advantageous.