IT Intern

JOB DESCRIPTION

The Innovation Intern will support IT innovation initiatives focused on AI, digital enablement, and business process improvement. This role is designed for a college student seeking practical experience in applying emerging technologies, documenting business use cases, supporting project communications, and collaborating with cross-functional teams in a professional corporate environment.

Learning Objectives

• Gain practical exposure to how AI and digital tools are evaluated, documented, and applied to business process improvement opportunities.

• Develop professional communication skills through project updates, meeting support, documentation, and stakeholder interaction.

• Build foundational project management habits, including tracking action items, deadlines, risks, and progress against defined outcomes.

• Strengthen understanding of responsible technology use, including confidentiality, data protection, and appropriate use of AI-enabled tools.

• Learn how cross-functional teams collaborate to translate business needs into clear project requirements and measurable results.

Key Responsibilities

AI Awareness & Digital Enablement

• Demonstrate a basic understanding of AI concepts, including automation, generative AI, prompting, and responsible AI considerations such as bias.

• Use AI tools to support tasks such as research, drafting, summarization, meeting notes, documentation, and workflow support.

• Assist with documenting AI-related business use cases, including knowledge retrieval, summarization, process improvement, and workflow automation.

• Support discussions between business and technical teams by helping translate business needs into clear requirements and measurable outcomes.

• Apply basic software development or digital productivity skills using tools such as GitHub Copilot, Visual Studio, Microsoft Copilot, Claude, Gemini, or similar platforms.

• Help maintain transparent project documentation, including project plans, briefs, timelines, progress updates, and basic cost or budget tracking.

Communications & Executive Reporting

• Prepare clear project artifacts, including business case summaries, process maps, stakeholder updates, technical outlines, and budget briefs.

• Communicate project status, key risks, action items, and cost tracking in a concise and professional manner.

• Create simple, well-organized PowerPoint summaries and supporting materials for project and leadership discussions.

• Schedule and support meetings using Microsoft Teams and Outlook, including agendas, notes, follow-ups, and meeting logistics.

• Demonstrate professionalism through punctuality, preparation, accountability, and respectful interaction with team members and stakeholders.

• Stay organized by tracking assignments, deadlines, action items, and follow-ups in a transparent manner.

• Ask thoughtful questions, seek feedback, and apply coaching to improve work quality and professional growth.

• Collaborate effectively with cross-functional teams while demonstrating curiosity, adaptability, and a willingness to learn.

• Handle company information responsibly and follow confidentiality, data protection, and corporate technology usage expectations.

• Show attention to detail when preparing documentation, presentations, meeting notes, and project materials.

Required Qualifications

• Currently enrolled in an accredited college or university program, pursuing a 4-year degree in Technology, Computer Science, or Engineering
• Minimum overall GPA of at least 3.0
• Available to work up to 40 hours per week during program duration
• Attend program dates May 3, 2027 - August 12, 2027

• Interest in artificial intelligence, digital transformation, automation, business process improvement, or emerging technology.

• Proficiency with Microsoft Office tools, including Outlook, Teams, PowerPoint, Word, and Excel.

• Strong written and verbal communication skills, with the ability to summarize information clearly and professionally.

• Ability to manage assignments, meet deadlines, and follow through on action items with guidance.

• Willingness to work collaboratively in a team environment and learn from feedback.

Preferred Qualifications

• Coursework, project experience, or personal interest related to AI, data analytics, software development, automation, or digital business tools.

• Exposure to tools such as GitHub Copilot, Visual Studio, Microsoft Copilot, Claude, Gemini, Power Platform, or other AI-enabled productivity tools.

• Experience creating presentations, meeting notes, process documentation, project summaries, or business case materials.

• Basic understanding of project management concepts, including timelines, milestones, risks, action items, and status reporting.

• Comfort working with cross-functional teams and translating ideas into clear documentation or visual summaries.

• Curiosity, initiative, and a desire to learn how AI and digital tools can improve business operations.

PRIMARY LOCATION