MuleSoft Support Engineer

Adroit (India) · Market Research · Management Consulting · SQL · Apex · 1 day ago
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Location
Hybrid (Hyderabad, India)
Seniority
Senior · 6+ years exp
Employment
Full-Time

First seen by Alion on Nov 5, 2026.

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Adroit (India)

Global Impact.. Elevating business performance through high-stakes market intelligence, elite growth strategy, and precise commercial execution.
adroit.co.in · Bengaluru · Hyderabad · Management Consulting · Market Research

We're Hiring – MuleSoft Support Engineer (L1/L2)

Location: Hyderabad (Hybrid)

Experience: 6–7 Years

Notice Period: Immediate Joiners Preferred

Key Skills Required:

  • MuleSoft Anypoint Platform, Runtime Manager & CloudHub
  • API Monitoring, Production Support & Incident Management
  • REST/SOAP APIs, JSON, XML & DataWeave
  • Splunk, ELK, PagerDuty & ServiceNow
  • Troubleshooting, Log Analysis & SLA Management
  • ITIL Processes, Change & Problem Management
  • Postman, SQL & AWS

Key Responsibilities:

  • Monitor and troubleshoot MuleSoft APIs and integrations.
  • Manage production incidents and service requests.
  • Support deployments, changes and operational activities.
  • Ensure SLA compliance and maintain technical documentation.
  • Support rotational shifts and 24x7 operations.
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