Salesforce Development Manager
First seen by Alion on Oct 22, 2026.
What We Are Looking For : Salesforce Development Manager
Role Overview :
We are looking for an experienced Salesforce Manager to lead the Salesforce platform, manage ongoing enhancements, and work closely with business and technology teams to deliver effective Salesforce solutions.
Key Responsibilities :
- Own and manage the Salesforce platform, ensuring stability, performance, security, and continuous improvement.
- Lead Salesforce implementation, enhancement, and integration projects from requirements through delivery.
- Work closely with business stakeholders, cross-functional teams, and central technology teams to understand requirements and deliver solutions.
- Manage Salesforce configuration, workflows, automation, reports, dashboards, and user access.
- Lead integrations between Salesforce and other enterprise applications and platforms.
- Translate business requirements into scalable Salesforce solutions and technical specifications.
- Manage and prioritize the Salesforce enhancement backlog based on business priorities.
- Coordinate with development, QA, architecture, security, and other central teams to ensure successful delivery.
- Monitor platform performance, data quality, security, and compliance.
- Establish and maintain Salesforce best practices, governance, documentation, and release management.
- Manage production issues, troubleshoot problems, and ensure timely resolution.
- Support Salesforce users through training, guidance, and effective change management.
- Manage external Salesforce vendors and partners where required.
- Identify opportunities to leverage Salesforce automation, AI, and new platform capabilities to improve business processes.
Required Skills & Experience :
- 12+ years of Salesforce experience, with experience in a lead or managerial role.
- Strong knowledge of Salesforce Sales Cloud and/or Service Cloud.
- Experience with Salesforce configuration, automation, security, reports, and dashboards.
- Experience managing Salesforce integrations with other enterprise systems.
- Strong understanding of Salesforce data model, APIs, and integration concepts.
- Experience managing Salesforce projects and working with Agile teams.
- Strong stakeholder and vendor management skills.
- Experience working with cross-functional and central technology teams.
- Good understanding of Salesforce governance, release management, and platform best practices.
- Strong analytical, problem-solving, and communication skills.
Preferred Certifications :
- Salesforce Administrator.
- Salesforce Advanced Administrator.
- Salesforce Platform App Builder.
- Salesforce Platform Developer.
- Salesforce Sales Cloud Consultant / Service Cloud Consultant.
- Salesforce Application Architect or related certifications.
Required Qualifications :
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 15+ years of experience working on the Salesforce platform, with 4+ years in a people management or team lead role.
- Strong hands-on experience with Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL.
- Deep understanding of Salesforce architecture, data model, and security model (profiles, permission sets, sharing rules).
- Experience with Salesforce integrations (REST/SOAP APIs, middleware tools).
- Experience managing Agile/Scrum development processes (sprints, backlogs, retrospectives).
- Strong understanding of CI/CD tools and DevOps practices for Salesforce (Copado, Gearset, AutoRabit, or similar).
- Excellent communication skills able to translate technical concepts for non-technical stakeholders.
Key Skills :
- Technical : Apex, LWC, Flow, SOQL, API integrations, Salesforce DX.
- Leadership : Team management, mentoring, performance management, hiring.
- Process : Agile/Scrum, release management, change management.
- Soft skills : Stakeholder communication, strategic thinking, problem-solving.
Success in the Role :
The Salesforce Manager will be responsible for ensuring that Salesforce remains a stable, scalable, secure, and business-focused platform, while continuously identifying opportunities to improve user experience, automate processes, and enable new business capabilities.
Skills
Salesforce, Salesforce Administration, Apex, CI/CD, Agile, Salesforce Integration, Salesforce LWC, SFDC Sales Cloud, Salesforce Service Cloud, SOQL/SOSL