Spa Supervisor

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

200 N LAKEMONT AVE

City:

WINTER PARK

State:

Florida

Postal Code:

32792

Job Description:

Conducts daily rounding check-ups, addresses service issues, and communicates daily reports. Manages Spa transactions including cash handling, credit cards, gift cards, checks, and banking out in the software system. Performs Spa booking procedures and educates guests about spa services and products. Facilitates the completion of initiatives by coordinating the purchase of fixtures, furniture, inventory, and supplies, and researching competition. Coordinates and executes assigned Spa events both on and off site, managing event expenses and achieving goals and objectives. Supervises team leads in the training of Spa employees to ensure goals and customer service standards are met, including managing staff schedules for optimal utilization. Oversees the cleanliness and sanitation of changing rooms, spa, and spa equipment, ensuring compliance with state codes. Integrates Spa services with other departments and offices, visiting physician offices and hospital clinical departments monthly to promote services. Creates monthly tracking spreadsheets for physician/department visits and sets SMART goals to achieve budget targets. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Up to date with industry standards and techniques [Required]
• Customer Service Skills [Required]
• Multi-tasking [Required]
• Computer Skills [Required]
• Communication Skills [Required]
• Organizational Skills [Required]
• Administrative skills [Required]
• Guest service skills [Required]
• Must be able to read, write, speak, and have good comprehension of conversational English [Required]
• Basic computer skills and knowledge of Microsoft Office [Required]
• Managerial Skills [Preferred]

Education:

• Bachelor's [Required]

Work Experience:

• 2+ spa/retail management [Preferred]

Additional Information:

• An equivalent combination of education ad relevant work experience may be considered in lieu of the stated degree requirement:
• Bachelors degree and 0+ years of experience OR
• Associates degree and 2+ years of experience OR
• High School Grad or Equivalent and 4+ years of experience.

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Required]

Physical Requirements: (Please click the link below to view work requirements)

• Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range:

$42,806.40 - $68,473.60

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.