IT Project Analyst – Business Application Support Engineer

IT Project Analyst - Business Application Support Engineer

Your Day-to-Day

• Set up and configure application environments across Development, Test, UAT and Production
• Manage environments running on Linux and Windows servers
• Deploy application changes and manage releases in line with established processes
• Troubleshoot application issues, perform root cause analysis and resolve incidents
• Configure applications and provide functional and technical support to business users
• Build and maintain application integrations, including interfaces, batch jobs, APIs and file transfers
• Work with Oracle and MS SQL Server databases for queries, data validation and troubleshooting
• Coordinate with infrastructure, database, security and external vendor teams
• Maintain technical documentation, runbooks and environment inventories
• Contribute to audits, IT controls and regulatory requirements

Your Profile

• Experience supporting enterprise business applications in production environments
• Good knowledge of both Linux and Windows server environments
• Working knowledge of SQL, ideally with Oracle and MS SQL Server
• Experience with application deployment, configuration and release management
• Understanding of application integration concepts, including APIs, interfaces, batch processing and file transfers
• Strong troubleshooting and root cause analysis skills
• Ability to work effectively with both business users and technical teams
• Structured and analytical approach to incident resolution

Nice to Have

• Experience with Investran or other private equity / fund administration platforms
• Experience with reconciliation applications
• Previous experience in banking or financial services
• Scripting knowledge: PowerShell, Bash or Python
• Familiarity with ITIL, ITSM tools and change management

Key Skills Application Support | Production Support | Linux | Windows | SQL | Oracle | MS SQL Server | Deployment | Release Management | API | Batch Jobs | File Transfers | Troubleshooting | Root Cause Analysis | Investran | ITSM | ITIL