Applications Support Specialist (Project Controls)

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AECOM is seeking an experienced Application Support Specialist (Project Controls) to join our global digital capabilities team. to be based out of our Enterprise Capabilities office in Bucharest, Romania and will offer the flexibility of a Hybrid work schedule, offering both in-office and remote work schedules. This role bridges the gap between deep technical and functional project management systems.

You will be responsible for monitoring, maintaining, and configuring our global software applications, with a heavy emphasis on implementing and supporting electronic program management systems-specifically Oracle Primavera, Unifier, and Microsoft Power Apps. This position requires a combination of robust system administration skills and an understanding of project controls workflows.

Key Responsibilities:

Application Support & System Configuration

• Oversee the installation, testing, performance monitoring, and maintenance of global software applications to streamline engineering and construction operations.
• Configure project controls platforms (specifically Primavera, Unifier, Power Apps, and other project management software) to meet specific program requirements, workflow designs, and contractual obligations.
• Analyze diagrammatic representations of business workflows and translate them into technical form designs and automated system logic.
• Identify, analyze, and troubleshoot system malfunctions, performing diagnostic tests before releasing application updates.
• Provide tier-2/3 application support for both internal and external system users.

Infrastructure & Database Administration

• Manage domain, server, database, and cloud infrastructure administration supporting digital project controls tools.
• Evaluate, build, and resolve complex software interface issues, utilizing experience with Web APIs to ensure seamless data flow between systems.
• Verify the efficiency of network infrastructure and analyze system metrics to detect and correct program deficiencies.
• Manage user accounts, permissions, and security profiles across applications.

Client Interface & Team Collaboration

• Work closely with the global digital capabilities team, clients, contractors, and consultants to define technical solutions and resolve interface problems.
• Advise senior management on application capabilities, limitations, implementation status, and proactive risk mitigation.
• Train, mentor, and develop staff on system functionality and technical design documentation.
• Assist in marketing and project acquisition by demonstrating technical system capabilities to prospective clients.

Minimum Requirements:

• Education: B.Sc. in Computer Science, Computer Engineering, Software Engineering, IT, or a closely related technical field.
• Experience: 6+ years of experience in technical application support, with a proven track record in project/program controls system implementation.
• Technical Skills: Advanced knowledge of computer hardware, server/database methods, cloud infrastructure, and hands-on experience working with Web APIs.
• Domain Knowledge: Solid understanding of basic business practices, accounting principles, and data reporting structures associated with capital project management.
• Soft Skills: Exceptional verbal and written communication skills; ability to listen to users, interpret vague scope guidance, and accurately document technical design information.
• Flexibility: Ability to shift project assignments immediately due to changing priorities and a commitment to providing "on-call" services as required by upper management.
• English language proficiency both written and verbal

Preferred Qualifications:

• M.Sc. in Computer Science, IT, or a related engineering field.
• Oracle Primavera Unifier Certification with direct experience in Unifier form design and workflow creation.
• Hands-on experience developing or maintaining solutions within Microsoft Power Apps.
• Advanced knowledge of front-end and back-end programming languages (e.g., Python, Java, C++).
• Prior application support experience within the Architecture, Engineering, and Construction (AEC) industry

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.