Operations Manager
Role: Operations Manager - RETAIL
Location: Trafford Centre, Manchester
Contract: Permanent, Full-Time
Salary: £31,000 - £33,000 plus BONUS
Who We Are
Agile Retail works with some of the most exciting brands in retail, helping them build exceptional stores, teams and customer experiences.
We are looking for an experienced Operations Manager to take ownership of the processes, stock flow and operational standards behind a busy, high-volume retail environment.
This is a role for someone who loves organisation, structure and efficiency - and understands that brilliant store operations are what allow the customer-facing team to perform at its best.
The Operations Manager Role
You’ll own the operational rhythm of the store, ensuring stock, systems, processes and people work together efficiently.
From deliveries and inventory management through to compliance, scheduling and daily routines, you’ll create the structure behind a fast-moving retail operation.
What the Operations Manager Will Be Doing
Leading the day-to-day operational performance of the store
Managing stock flow from delivery through to the shop floor
Ensuring deliveries are received, processed and replenished efficiently
Maintaining accurate inventory and strong stock control processes
Leading and developing the operations team
Planning workloads and deploying resources effectively
Maintaining excellent organisation and standards across back-of-house areas
Supporting scheduling, payroll and other key store administration
Ensuring operational routines, policies and procedures are consistently followed
Supporting health and safety, loss prevention and compliance requirements
Identifying operational challenges and implementing practical solutions
Working closely with the Store Manager and wider management team to support trading priorities
Creating efficient processes that allow the customer-facing team to focus on delivering great service
About the Operations Manager
You’ll be highly organised, process-driven and comfortable managing a significant volume of activity.
You’ll ideally bring:
Previous retail operations or stock management experience
Experience within a fast-paced, high-volume environment
Strong stock management and inventory control knowledge
Excellent organisation and attention to detail
Confidence managing competing priorities and tight deadlines
Strong people leadership and delegation skills
A practical, solutions-focused approach
Confidence using retail systems and operational data
The ability to build clear routines and hold others accountable to them
Flexibility to work across weekdays, evenings and weekends
INDHP