Quality Control Supervisor

Job Type:

At Agropur, every role exists to deliver concrete results. What matters is real impact, not the volume of activity.

Agropur is seeking a Quality Control Supervisor to join its team in Notre-Dame-du-Bon-Conseil.

The Quality Control Supervisor is responsible for managing the daily quality control operations, ensuring that all products meet internal and regulatory quality standards. This role oversees the QC team, ensuring effective sampling, testing, and analysis, while driving continuous quality improvement initiatives. The Quality Control Supervisor collaborates with production teams to resolve quality issues and plays a key role in audit readiness and compliance with food safety regulations.

An environment that allows you to focus on what truly matters:

• Vacation entitlement based on recognition of years of service
• Flexible group insurance plan including telemedicine
• Employee Assistance Program
• Opportunities to invest in your development (career growth, etc.)
• Pension plan with employer contributions
• Salary Scale 004: $73,000 to $91,200 (Base salary will be determined according to your academic background, experience, training, and position-related competencies.)

Your role in achieving results:

• Plans, directs, and controls activities related to their department (e.g., equipment and production site maintenance, laboratory supervision).
• Supervise QC technicians, ensuring proper execution of testing and inspection of raw materials, in-process, and finished products.
• Oversee daily sampling and testing activities, ensuring alignment with the plant’s quality plan and adherence to Good Manufacturing Practices (GMP), Good Laboratory Practices (GLP), and Hazard Analysis Critical Control Points (HACCP)/Food Safety Plan Process Controls (PC’s).
• Manage quality control documentation, including Certificates of Analysis (COAs), testing reports, and calibration records and electronic system reports.
• Provide supporting analysis for root cause investigations and implement corrective and preventive actions for non-conforming products or lab related processes.
• Ensure preventative maintenance and replacement program for lab equipment is maintained, and that laboratory safety standards are met.
• Lead internal audits and prepare the site for external audits, ensuring full compliance with regulatory and customer requirements.
• Train and mentor QC staff, ensuring they are proficient in testing protocols, quality procedures, and food safety standards.
• Provide feedback regarding testing capabilities integrated with specification requirements and new product and process development.
• Collaborate with production teams to resolve quality-related issues and improve product consistency and food safety.
• Monitor key performance indicators (KPIs) and trends related to quality control, including lab efficiency, product performance, and testing accuracy.
• Act as the main point of contact during customer, regulatory, and third-party audits for QC related responsibilities.
• Assist in the development and refinement of Standard Operating Procedures (SOPs) related to quality control.
• Ensure continuous quality improvement by analyzing quality trends and implementing quality process improvements.
• Maintain communication with procurement to ensure inventory of lab supplies is adequate and necessary materials and equipment are available.
• Provide feedback and reports to management team regarding quality performance, technical efficiencies, and cost saving opportunities.

What we are looking for to deliver these results:

• College diploma or university degree in Food Science and Technology, Microbiology, Chemistry, or another relevant field.
• 3 to 5 years of relevant experience in quality control, laboratory operations, or quality assurance within the food industry.
• Previous experience managing a team required, ideally in a unionized manufacturing environment.
• Good knowledge of food safety and quality standards and programs, including HACCP and CFIA requirements.
• Knowledge of sanitation activities, including cleaning programs, CIP systems, and pre-operational inspections, considered an asset.
• Proficiency with Excel; knowledge of SAP considered an asset.
• Knowledge of dairy processing considered an asset.
• Excellent verbal and written communication skills in French and English. (English is required to work with colleagues in other Canadian provinces.)

A role for those who want to contribute to measurable and sustainable results.

People are at the heart of everything we do. We believe in working together, speaking honestly, taking ownership, and creating value in everything we deliver. Our culture is built on collaboration, accountability, and a shared commitment to growing stronger together. Joining the team means being part of an environment where people support each other and take pride in making a real impact.

Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position.

In this text, the use of the masculine gender to designate persons is intended only to lighten the text.