Strategic Account Manager

About Us

Agtonomy brings intelligent automation to agriculture, turf, and other demanding industrial markets through Physical AI and software services. By partnering with trusted equipment manufacturers, factory-fit technology that transforms industrial machines into smart, efficient solutions built for safety and performance are a reality. Our team combines expertise in technology, product development, and industry knowledge to address critical challenges like labor shortages, sustainability, and productivity. We’re looking for people who want to work in a collaborative, fast-moving environment where their ideas can make a real impact.

About the role

As a Strategic Account Manager, you will be a highly visible, field-facing representative of Agtonomy, spending significant time with farmers, growers, and enterprise customers to support demos, trials, and live deployments of our technology. This is a mid-level, quota-carrying sales role where success is driven by time in the field, deep customer understanding, and the ability to translate real-world feedback into commercial and product impact. You will work side-by-side with Field Engineering and Product teams to ensure customer needs are understood, validated, and reflected in how Agtonomy’s solutions evolve. In this role, you are not just selling-you are acting as the voice of the customer, bringing insights from the field back into the organization to shape product decisions, go-to-market strategy, and customer experience. This position reports to the Director of Sales.

What You'll Be Doing

• Spend significant time in the field with customers, supporting live demos, pilots, and on-site deployments of Agtonomy’s solutions.
• Act as the primary customer-facing representative during trials, capturing feedback on usability, performance, and operational fit.
• Build trusted relationships with farmers, growers, and enterprise operators by understanding their workflows, pain points, and success metrics.
• Partner closely with Field Operations to coordinate demos, troubleshoot issues, and ensure a strong customer experience.
• Translate field learnings into clear, actionable insights for Product, Engineering, and Sales leadership.
• Own follow-up conversations post-demo to progress opportunities toward commercial agreements.
• Manage a portfolio of strategic accounts, driving revenue through pilots, expansions, and long-term customer adoption.
• Maintain detailed notes, feedback, and opportunity tracking in HubSpot and Google Suites.
• Participate in account planning, forecasting, and pipeline reviews with sales leadership.
• Represent Agtonomy at field days, customer sites, grower meetings, and industry events.

What You'll Bring

• Bachelor’s degree or equivalent combination of education and relevant work experience preferred.
• 4-7 years of experience in sales, account management, customer success, or field-facing roles, ideally within agriculture, ag tech, equipment, or industrial technology.
• Demonstrated comfort working in the field with customers, including farms, test sites, or operational environments.
• Ability to communicate effectively with hands-on operators as well as enterprise and executive stakeholders.
• Strong listening skills and a structured approach to capturing and synthesizing customer feedback.
• Experience supporting technical demos or pilots in collaboration with engineering or field teams.
• Organized and detail-oriented, with the ability to manage multiple accounts and field activities simultaneously.
• Data-driven mindset with experience tracking opportunities, feedback, and outcomes.
• Willingness to travel up to 50% of the time, with extended time on customer sites as needed.
• Proficiency with Google Workspace, PowerPoint, Slack, CRM systems (HubSpot), and modern sales tools.

What Makes You a Strong Candidate

• You enjoy being in the field and learning directly from customers.
• You are curious, observant, and ask thoughtful questions to uncover real customer needs.
• You take pride in being a strong advocate for the customer internally.
• You are comfortable operating in ambiguous, fast-moving environments.
• You are passionate about automation, Physical AI, and improving how agricultural work gets done.
• You balance customer empathy with accountability to revenue and business outcomes.