Senior Project Manager - Cloud

Key Responsibilities

1. Project Delivery & Governance

• Plan and coordinate all aspects of AIC projects (strategy/assessments, architecture/design, implementation/execution, and transition to operations) from initiation through closure.
• Ensure service delivery success, quality, and customer satisfaction through effective project and program management practices.
• Lead project initiation activities, including confirmation of client objectives, success metrics, scope, assumptions, constraints, dependencies, and governance model.
• Develop, maintain, and execute project plans, schedules, budgets, work breakdown structures, and RAID (Risks, Assumptions, Issues, Dependencies) logs.
• Own project administration in AHEAD’s tools (e.g., PSA), ensuring accurate project setup, resource plans, budgets, billing milestones, and status updates.
• Apply change control and Project Change Request (PCR) processes for scope, schedule, and budget changes in collaboration with ELs, TLs, and Sales.

2. Stakeholder & Client Management

• Serve as a primary point of contact for assigned projects, driving clear and proactive communication with client stakeholders and internal leadership.
• Facilitate status meetings, steering committees, and executive-level updates, providing transparent views of progress, risks, decisions, and financial health.
• Align delivery with AIC and client standards (e.g., Agile, hybrid, or waterfall delivery), ensuring the ways-of-working are explicit and followed.
• Partner with Engagement Leads and Client Directors to shape a top-notch client experience, including responsiveness, expectation management, and structured escalation handling.

3. Coordination of Global & After-Hours Work

• Oversee and coordinate after-hours and weekend change windows (e.g., production cutovers, platform migrations, major releases) in partnership with US-based PMs and TLs.
• Act as the primary offshore liaison during change events when assigned, ensuring alignment with approved implementation plans, backout plans, and validation steps.
• Maintain continuous communication channels across time zones (India ↔ U.S.) so that risks, blockers, and status are clearly handed off and tracked.
• When no after-hours activities are scheduled, work aligned to India/U.S. overlap hours to independently lead small to medium AIC projects (e.g., cloud adoption pilots, data platform workstreams, application modernization sprints).

4. Risk, Quality, and Financial Management

• Identify, document, and manage project risks, issues, and dependencies, driving timely mitigation and escalation as needed.
• Ensure appropriate quality gates are defined and met (e.g., design reviews, test readiness, go/no-go, post-implementation reviews).
• Track and manage project budgets, burn rates, and margin, raising concerns early and partnering with ELs and practice leadership to protect both client value and profitability.
• Support PSA data hygiene by maintaining accurate time entry expectations, project end dates, budget adjustments, and revenue alignment.

5. Practice & PMO Enablement

• Model and reinforce AIC PMO standards for project hygiene, governance, and reporting, including use of standard templates, dashboards, and inspection routines.
• Contribute to practice development, including harvesting reusable artifacts (plans, RAID logs, status report templates, change playbooks) and improving delivery frameworks.
• Provide coaching and mentoring to junior project managers, coordinators, and consultants who are performing PM tasks on AIC engagements.
• Collaborate with Resource Management and Delivery leaders regarding resource planning and capacity management, helping to structure onshore/offshore staffing models that align to AIC scoping guidelines.

6. Pre-Sales & Opportunity Support (As Needed)

• Identify follow-on opportunities and work with client-facing teams to position next-phase work informed by project outcomes and client feedback.

Must Have Skills & Experience

• 10-12+ years of progressive IT project management experience, including multi-phase engagements in at least one of the following areas:
  • Cloud platforms (Azure, AWS, GCP) - migrations, modernization, landing zones, platform build-outs.
  • Data & AI - data platform implementations, analytics/BI, AI/ML initiatives.
  • Application modernization / DevOps - refactoring, re-platforming, or re-architecting workloads.
  • Demonstrated success leading medium to high complexity, multi-stakeholder projects with significant client visibility.
  • Strong working knowledge of project management standards and methods, including both Agile (Scrum/Kanban) and waterfall/hybrid approaches.
  • Experience coordinating work across global, distributed teams, including offsite/offshore resources and cross-practice contributors.
  • Proven ability to plan and manage after-hours or production change activities (e.g., cutovers, major releases, infrastructure or platform changes affecting production).
  • Excellent written and verbal communication skills in English, including experience with:
    • Executive-ready status reports and presentations.
    • Facilitating workshops, working sessions, and steering meetings.
    • Proficiency with project management tools (e.g., Microsoft Project, Smartsheet, Microsoft Azure DevOps boards, Atlassian Jira, Salesforce, or similar tools).
    • Strong analysis, problem-solving, negotiation, and conflict management skills.
    • Demonstrated ability to:
      • Manage project budgets, forecasts, and financials.
      • Operate with a consultative mindset, connecting delivery activities to business and operational outcomes.

Nice to Have Skills

• Background in consulting or a services organization with AIC-style project portfolios (cloud, data, AI, application/platform transformations).
• Experience in one or more of the following:
  • Cloud migration programs, landing zone builds, or modernization roadmaps.
  • Data platform (e.g., Snowflake, Databricks, Synapse, Redshift) or analytics initiatives.
  • DevOps / Continuous Integration (CI) - Continuous Delivery (CD) enablement or platform engineering initiatives.
  • Familiarity with AHEAD-style delivery artifacts (e.g., engagement plans, outcome roadmaps, prioritized backlogs, action plans).
  • PMP or Agile certifications (e.g., PMI-ACP, PSM, CSM, SAFe) are a plus.
  • Experience working within or alongside a centralized PMO in a global context.