QA Manager: Quality Architecture & Agentic Testing

About your team:

We are a passionate and ambitious team of 140+ people on a mission to succeed with our award-winning signature solution - SignNow.

SignNow empowers over 28 million people at companies across the world to move fast with everything they need to send and eSign their documents. Increase productivity with document workflows, impress customers, and save money while maximizing ROI with SignNow.

We're hiring a hands-on quality leader to manage a team and drive our transition to agentic quality engineering, starting now.

This role has two equal halves. You'll lead a team of 6-10 Automation Quality Engineers, owning hiring, performance, and career growth.

You'll also stay hands-on yourself: someone who came up through AQE or principal engineering, thinks in systems, and has genuinely built with agentic AI, not just adopted AI coding tools.

What you'll own:

• Quality architecture. Frameworks, toolchain, and the roadmap from traditional automation to agentic solutions. You define how quality is built into the system, not bolted on at the end.
• A team of 6-10 AQEs. Mentoring, technical direction, and running hands-on pilots alongside them as the team evolves into the agentic era.
• The existing test automation framework (Java/JS · Selenium · Playwright). Keeping it healthy while evolving it; refactoring what needs it, retiring what doesn't.
• Agentic QE design. Partnering with engineering leaders to co-design deterministic agent workflows and non-deterministic (LLM-assisted) approaches, with clear human-in-the-loop governance where it matters.
• Observability and reporting tooling. Coverage dashboards, flakiness detection, CI quality gates - the visibility layer engineers actually trust.
• Testing AI-powered features. Behavioral validation, non-deterministic regression, and output evaluation for the product's own agentic capabilities.
• Internal tooling. Building tools that make the broader engineering org faster and more quality-conscious, not just the QE team.

What you'll need:

• 7+ years in software engineering, AQE, or SDET with a clear arc toward quality leadership
• 5+ years hands-on with Java and/or JavaScript/TypeScript, deep enough to design novel solutions, not just configure existing ones
• 3+ years directly managing an AQE or engineering team:hiring, performance, career development, not just technical or coaching leadership
• Strong automation architecture chops: you design frameworks, not just write tests
• Proven experience driving quality initiatives and leading teams through resistance to change
• Have built and shipped agentic testing systems in production, not just adopted AI coding assistants: pipelines with agents in the loop, model output evaluation, and handling non-determinism
• CI/CD integration, shift-left thinking, and quality-by-design fluency
• English B2+